Über
Middletown, PA Position Type:
Mostly Remote Hybrid Schedule:
Onsite as needed Contract Length:
Long-term with annual extensions
Position Overview: This role serves as a Technical Business Analyst responsible for leading requirements gathering, business process reengineering, and solution delivery across complex enterprise systems, with a strong focus on financial operations and customer-facing platforms. The position collaborates closely with business and technical stakeholders to translate needs into actionable deliverables, ensuring successful implementation, testing, and continuous improvement of integrated solutions.
Duties:
Perform Business Analyst activities supporting planning and requirements gathering phases of projects Facilitate stakeholder meetings to elicit As-Is process flows, business requirements, and operational needs Analyze and compare current business processes against industry best practices to identify improvement opportunities Recommend future-state processes aligned with organizational objectives and system capabilities Translate requirements into Service Blueprints, Business Process Flow diagrams, Agile Features, and User Stories Support development of technical specifications and solution designs in collaboration with development teams Enter, manage, and track deliverables within Azure DevOps (ADO), including Blueprints, Features, and User Stories Visually model business processes and workflows to support stakeholder understanding and solution design Conduct feasibility studies and assess existing systems for optimization opportunities Define and document KPIs, including business rules, ownership, and data sources Build and maintain strong relationships with stakeholders, including business owners, technical teams, vendors, and sponsors Stay current on industry trends and emerging technologies to recommend innovative solutions Partner with development teams to ensure successful solution implementation and alignment with requirements Ensure project work aligns with PMO standards, methodologies, and governance practices Develop and execute test scenarios, scripts, and plans to validate system functionality and requirements Provide training and support to end-users and stakeholders during and after implementation Create, maintain, and manage comprehensive project and system documentation Apply critical thinking and problem-solving skills to address complex business and technical challenges Lead and participate in project team activities related to enterprise system initiatives Work independently to complete assigned tasks and deliverables Follow established organizational standards, policies, and procedures Utilize a variety of tools and technologies to perform job responsibilities Perform additional duties as assigned to support project and organizational objectives
Required Skills:
3+ years
of experience as a Business Analyst or Technical Analyst in a technology-driven environment Experience as a Business Analyst supporting projects of various sizes and subject matter within the government/public sector, ideally across at least three technical areas Strong understanding of software development lifecycle (SDLC) and Agile methodologies Proficiency in business analysis tools and techniques Experience with data analysis and visualization tools such as SQL, Excel, and Figma Proficiency in Microsoft Office 365 applications including Teams, Word, Excel, and PowerPoint, as well as Microsoft ADO Testing Module Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
Preferred Skills:
Familiarity with project management tools such as MS Project
Sprachkenntnisse
- English
Hinweis für Nutzer
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