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IT Field Engineer
Swiftcomm
- Peterborough, England, United Kingdom
- Peterborough, England, United Kingdom
Über
*Salary:* £35,000 per annum
*Hours:* 7:30am – 4:00pm, Monday to Friday (Overtime available)
*Benefits:* Company van, Private Healthcare, 30 days annual leave (including bank holidays), technology funds, training development funds.
*About Swiftcomm*
Swiftcomm is an established Managed Service Provider delivering IT, telecoms, cloud, and cyber security solutions to businesses across the United Kingdom. With over a decade of experience and a strong reputation for customer service and technical excellence, we support organisations ranging from SMEs to multi‑site enterprises.
Due to continued growth, we are looking for an experienced *IT Field Engineer* to join our technical team, supporting customers on-site and working closely with our service desk.
*The Role*
As an MSP Field Engineer, you will be responsible for providing on‑site IT/Telecoms support, installations, and project work for our customers. This role is ideal for someone who enjoys being hands‑on, customer‑facing, and working across a varied technical environment.
You will be provided with a company van and will be based primarily out in the field, with some work at our Peterborough office when required.
*Key Responsibilities*
* Provide on-site IT support to Swiftcomm customers
* Install, configure, and maintain servers, networks, and end‑user devices
* Diagnose and resolve hardware, software, and network issues
* Carry out IT project work including office moves, system upgrades, and deployments
* Work closely with the service desk to resolve escalated incidents
* Maintain accurate documentation and job notes
* Deliver a professional and customer‑focused service at all times
*What We’re Looking For*
* Previous experience working for an MSP in a field‑based role
* Strong knowledge of Windows Server, Microsoft 365, Active Directory, and networking
* Confident working independently and managing your own workload
* Full UK driving licence
* Excellent communication and customer service skills
* Ability to work flexibly, with overtime available when required
*What We Offer*
* £35,000 per annum salary
* Company van provided
* 30 days annual leave (including bank holidays)
* Stable Monday–Friday working hours (7:30am–4:00pm)
* Overtime opportunities
* Company Pension Scheme.
* Company Private Medical & Dental
* Various employee perks including technology funds.
* Receive up to 10 training days per annum, relevant to your position.
* Friendly, supportive team environment
* Opportunities to work on varied and interesting customer environments
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
* Company car
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
* Private dental insurance
* Private medical insurance
* Sick pay
* Work from home
Work Location: In person
Sprachkenntnisse
- English
Hinweis für Nutzer
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