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Michaels Hospital is undertaking a significant programme of ICT modernisation, service improvement and risk reduction.
The ICT Transformation Lead will play a pivotal role in shaping, advancing and governing the hospitals ICT service to meet current and future clinical, operational and compliance requirements.
This new Grade VIII leadership position will be responsible for driving the advancement, maturity and reliability of ICT services within SMH.
The post holder will lead ICT planning, prioritisation and project delivery, ensuring that ICT activity aligns with the organisations strategic, operational and governance needs.
The ICT Transformation Lead will oversee the implementation of recommendations arising from the recent ICT service audit, ensuring demonstrable progress, strengthened controls, and measurable service improvements.
Key Duties and Responsibilities: ICT Service Management: Provide effective leadership to the ICT team to ensure delivery of service objectives.
Responsible for fostering a culture of collaboration and teamwork which will foster motivation and commitment.
Assess in conjunction with the grade VII IT manager, staff training and development needs and put plans in place to address these needs.
Proactively anticipate the impact of change and manage the organisation through periods of transition.
Set and achieve user-driven standards of operational performance for applications and facilities performance.
Develop and implement sustainable and effective operational systems approaches and performance measures.
Ensure compliance with the hospital standards and guidelines, identifying gaps and coordinating the creation of application of appropriate documents for approval.
Liaise with ICT team members and colleagues to ensure synergy throughout the healthcare group.
Liaise with the Director of ICT, SVUH to co-ordinate on projects where efficiency or effectiveness can be enhanced through aligning approaches, systems or projects.
Ensure effective communication and co-ordination with SVUH regarding shared platforms and services.
Work with the Director of ICT SVUH regarding the management and mitigation of shared risks.
Keep abreast and informed of relevant data protection legislation and in conjunction with the ICT management team ensure a proactive adherence to same.
Manage internal and external audits of the ICT function including the evaluation and implementation of findings and recommendations to completion.
Ensure effective systems are implemented to manage this on an ongoing basis.
ICT Policy and Strategic Planning: Analyse, interpret and effectively communicate technical information and concepts to Hospital management and staff.
Work with the ICT team to support the development and implementation of appropriate systems life-cycle management methodology which will provide the hospital with optimum flexibility, consistent with its investment guidelines.
Assist the CEO in developing, managing and reviewing the strategic direction of the ICT function in support of the hospitals needs and strategic objectives.
Contribute and advise on the overall St Vincents Healthcare Group strategy in the context of ICT as a support function, as required.
Keep abreast of emerging trends in technology and their potential implications on the Hospitals goals and objectives.
Contribute to hospital-wide business planning through maintaining a pro-active role in business analysis and in communicating appropriate solutions to business users.
Ensure an appropriate level of user ownership and participative management of the planning process across the ICT team.
Technical Infrastructure, cybersecurity & Systems: In collaboration with the grade VII department manager, ensure the provision of the required ICT functionality, software & hardware, in an effective, efficient, secure and cost-conscious manner.
In collaboration with the grade VII department manager, provide oversight to the grade VI project manager and team ensuring effective management of projects in an expanding managed service environment.
In collaboration with the grade VII department manager ensure the integrity of the hospitals technical infrastructure and systems architecture.
Evaluate and report on the effectiveness of the current ICT architecture compared to possible alternatives as required.
In collaboration with the grade VII department manager ensure adequate backup and recovery strategies and systems are in place and reviewed regularly.
Manage, evaluate and ensure security concerns for the organisation are addressed, e.g.
anti-virus, firewall configuration, internal and external penetration testing and user access controls / user account management.
Prepare and implement an electronic audit trail plan.
Operational Risk & Quality: Maintain and develop the system requirements to ensure that operational risk is managed to the level required by the hospitals policies and procedures.
Contribute to the development and enhancement of the hospitals policies and procedures manual(s), in particular on risk management within the context of the systems infrastructure.
Project manage the development, rehearsal, enhancement and maintenance of business continuity plans / disaster recovery policy.
Promote a quality & risk management culture in information systems delivery through the development of appropriate quality & risk strategies and systems, supported by best practice tools, methodologies and performance measures.
Implement and maintain information security requirements in alignment to Group requirements.
Bring to managements attention any issues relating to the safe and efficient use of systems.
Resource Management: Assist in the management of annual departmental budgeting, expenditure control, cost containment/reduction.
In collaboration with the grade VII department manager manage technology cost through rigorous business case development and the measurement of outcomes.
Ensure a system is in place for recording, tracking and managing funding allocations effectively.
Negotiate systems enhancement priorities with users and promote user understanding and ownership of resource allocations as agreed with management.
Define key performance indicators and implement a system to continuously monitor performance.
Communicate investment options / business cases to users and executive management with appropriate recommendations.
Service Providers and Relationship Management: Implement a system to manage, monitor and review the relationships with service providers and ensure that high levels of service are received and maintained.
Implement a system to manage and review current agreements and identify and negotiate new solutions as required.
Implement a system to ensure the effective procurement of ICT hardware, software, licences and external support services ensuring quality, standards and objectives are achieved.
Person Specification Qualifications Essential: Have a third level qualification in ICT, data, computer science or related discipline.
ITIL or equivalent standard Desirable: Certified training courses in ICT Operations / Service Management Skills, Competencies and / or knowledge Professional Knowledge & Experience Excellent Technical Knowledge.
Knowledge and experience of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available.
Knowledge and experience working with stakeholder teams having competing objectives, priorities and methods.
Excellent knowledge on SAN, VMware, M365, Networks, Firewall and Telephony Experience participating in challenging situations.
Knowledge and understanding of the health service and the issues in implementing ICT enabled change.
Knowledge and understanding of vendor management.
Excellent ICT and technical report writing skills.
Communication and Interpersonal Skills Excellent communication and interpersonal skills with an ability to engage effectively with a wide range of stakeholders The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience The ability to build and maintain relationships with colleagues and other stakeholders to assist in performing the role Team and Leadership Skills Experience in managing and leading a team Experience of working as part of a team with a mixed programme of work.
The ability to work with multi-disciplinary team members and stakeholders to facilitate high performance, developing and achieving clear and realistic objectives The ability to lead the team by example, coaching and supporting individuals as required The ability to address performance issues as they arise Flexibility and willingness to adapt, positively contributing to the implementation of change Evaluating Information, Problem Solving & Decision Making Effective problem-solving capacity in complex work environments The ability to quickly grasp and understand complex issues and the impact on service delivery The ability to gather and analyse information from relevant sources, weighing up a range of critical factors to develop solutions and make decisions as appropriate The ability to make sound decisions with a well-reasoned rationale and to stand by these A capacity to develop new proposals and put forward solutions to address problems in a timely manner Planning and Organising Skills The ability to implement and manage change and business processes The ability to manage deadlines and effectively handle multiple tasks within a busy environment Strong planning and organising skills including awareness of resource management and the importance of value for money The ability to use computer technology effectively for the management and delivery of results The ability to take responsibility and be accountable for the delivery of agreed objectives A logical and pragmatic approach to workload, delivering the best possible results with the resources available Commitment to providing a quality service Evidence of incorporating the needs of the service user into service delivery Evidence of proactively identifying areas for improvement and the development of practical solutions for their implementation Evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers A commitment to continuing professional development Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Character Candidates for and any person holding the office must be of good character.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Conditions of Employment: Annual Leave Entitlement: 30days per annum pro- rata.
Annual leave is calculated January to December of each year.
Sick Leave Regulations: Please refer to contract of employment.
Probationary Period: The appointee shall hold office for a probationary period of six months.
The terms of the Hospitals Superannuation Scheme (VHSS & SPSPS) will apply to this position.
A minimum of 1months notice of termination of employment is required.
Notice of termination of employment must be received in writing.
Uniform Policy must be adhered to at all times.
Please note the following: The Hospital Board is not responsible for loss or theft of personal belongings.
Fire orders must be observed and staff must attend fire lectures every 2 years.
Mandatory training must be adhered to and recertified before expiry timeframes occur i.e.
Manual Handling, Data protection, Children first and Hand hygiene education.
All accidents within the department must be reported immediately.
In line with the Safety, Health and Welfare at Work Act (1989 & 2005), smoking within the Hospital building is not permitted.
All Staff are advised to avail of Hepatitis B Vaccination with Occupational Health.
Policies/Legislation: All hospital policies and procedures form an integral part of an employment contract and may be subject to update and revision, from time to time, in consultation with union representatives as appropriate.
Employees are required to comply with all hospital policies, procedures (e.g.
Dignity at work, Healthcare Records, Computer Usage Policy) and the hospitals ethical codes of practice.
Confidentiality In the course of your employment you may have access to, or hear information concerning the medical or personal affairs of patients, students, staff and / or other health service business.
Such records and information are strictly confidential and, unless acting on the instruction of an authorised officer, such information must not be divulged or discussed except in the performance of normal duty.
In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.
Hygiene During the course of employment staff are required to ensure that the hospitals hygiene and infection control policies are adhered to at all times.
All employees have responsibility to prevent transmission of infection by adhering to and implementing optimal hand hygiene and adhering to the Hospitals Hygiene processes.
Hygiene is a fundamental component of St Michaels Hospitals quality system to ensure the safety and well-being of its patients and staff and plays a role in the prevention and control of healthcare associated infection.
Benefits of working at St Michaels Hospital Defined benefit pension scheme.
Access to learning and development opportunities.
Library facilities.
Subsidised staff restaurant.
Subsidised pharmacy.
Access to subsidised gym facilities.
Access to health services credit union.
Group discount for health insurance.
Excellent access to public transport including dart and bus routes.
Tax saver commuter ticket scheme.
Bike to work scheme. xcfaprz
This job description will be subject to review in the light of changing circumstances and may include any other duties and responsibilities as may be determined from time to time.
Sprachkenntnisse
- English
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