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Sr Desktop Support EngineerTrick Dog TechnologyUnited States
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Sr Desktop Support Engineer

Trick Dog Technology
  • US
    United States
  • US
    United States

Über

We are seeking a Senior Desktop Engineer to design, implement, and optimize enterprise endpoint infrastructure. This role will focus on modernizing desktop environments, improving automation, and strengthening endpoint security across a large-scale organization supporting both physical and virtual desktops.
Key Responsibilities
Endpoint Strategy & Architecture
Develop roadmap for endpoint infrastructure, OS lifecycle, and tooling strategy Design Desktop-as-a-Service (DaaS) environments (AWS Workspaces, Windows 365) Define enterprise standards for endpoint configurations and user experience Evaluate and align solutions with security frameworks and compliance requirements Engineering & Automation
Build and manage endpoint environments using Microsoft Intune, SCCM (MECM), and JAMF Develop automation using PowerShell or Python for provisioning and deployment Implement automated imaging, patching, and software distribution processes Migrate legacy GPOs to modern Intune-based management Security & Compliance
Implement endpoint security controls (BitLocker, Defender, etc.) Ensure compliance with enterprise security policies and vulnerability remediation Conduct risk assessments for new technologies Operations & Support
Manage lifecycle of Windows and macOS devices Troubleshoot and resolve endpoint issues across physical and virtual environments Monitor performance, reliability, and availability Support ~2,300 endpoints and ~700 virtual desktops Documentation & Collaboration
Create architecture diagrams, SOPs, and technical documentation Provide knowledge transfer to internal teams Collaborate with infrastructure, security, and application teams Required Qualifications
10+ years supporting Windows/macOS endpoint environments 7+ years with enterprise endpoint management (Intune, SCCM, JAMF) 5+ years with Desktop-as-a-Service (AWS Workspaces, Windows 365) 5+ years scripting/automation (PowerShell or Python) Strong experience with imaging, patching, software packaging, and deployment Preferred Qualifications
Microsoft certifications (M365 Endpoint Admin, Modern Desktop, Windows Server) Experience with public sector or regulated environments Experience migrating GPO to Intune Hands-on with Windows 11 and macOS enterprise environments Strong communication and consulting experience
  • United States

Sprachkenntnisse

  • English
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