Information Technology System Administrator

Monster Digital

United States

United States

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Overview We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions. Key Responsibilities Digital Print Technology Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera. Secure the digital print technologies with company endpoint protection Install and maintain Zebra scanning and printing technologies used in digital printing Support users of the Monster Digital Platform in all aspects of the plant operations Network Infrastructure & Support Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime. Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues. Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency. Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment. System Administration Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access. Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data. Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources. Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats. Operational IT Support Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively. Maintain comprehensive system and network documentation to ensure clear and efficient operations. Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise. Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours. Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success. Project and Process Improvement Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth. Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape. Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy. Deploy
corporate computers and related hardware. Required Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field . 3+ years of experience in IT system administration and network support roles . Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc. ) Managing
Microsoft Intune, Azure AD, and Entra ID Familiarity with
email and endpoint security platforms Familiarity with hypervisors (VMware or Hyper-V ),
patch management, and cloud administration . Preferred Qualifications Experience working in a manufacturing or industrial IT environment . Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent . Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics . Spanish language proficiency is a plus. Skills & Attributes Strong problem-solving and troubleshooting capabilities. Clear verbal and written communication, especially with non-technical stakeholders . Ability to manage multiple priorities in a fast-paced environment . Detail-oriented with a focus on security and operational excellence .

United States

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English

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