Demi-chef de rang (H/F)

Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.

We want to be the best in Zermatt…

As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “Hospitality by Heart” — is something we truly live as a team. Become part of it!

To strengthen our team, we are looking for motivated Demi-Chef de Rang for the upcoming summer season 2026.

• Assist the Chef de Rang during service
• Ensure proper mise en place
• Serve food and beverages according to standards
• Support guest interaction and service efficiency
• Guarantee exceptional guest experience and consistent luxury service standards.
• Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.
• Ensure the proper daily service protocols and standards.
• Participate in and oversee daily billing and cash handling procedures.
• Handle guest complaints in a professional and prompt manner to guarantee 100% guest satisfaction.
• Regularly review and update guest CARDEX profiles.
• Build guest loyalty and develop the clientele; promote the hotel's.
• Do everything possible to anticipate and meet guests' requests.
• Ensure proper compliance with applicable health and safety regulations.
• Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.

• Central staff accommodations in the heart of Zermatt
• Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
• A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during dedicated employee swimming hours
• Through our development program, you have access to various courses, for example with the company Ritzy
• Discounts on seasonal or annual ski lift passes with the Zermatt resident card
• Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported—together with our partner hotels—in finding a complementary position

• Minimum 2 years of experience in a similar role within a 5-star luxury hotel / Palace.
• Proven experience in a seasonal environment with high activity levels and operational peak periods.
• Proven experience in guest relation excellence.
• Strong background in handling VIP and high-profile guests, with absolute discretion and attention to detail.
• Diploma in Hospitality Management, Hotel & Restaurant Management, or equivalent professional training.
• Knowledge of HACCP and Swiss hygiene & safety standards; relevant certifications are a plus.
• Continuous professional development and a strong interest in luxury service standards (LQA) are highly valued.
• Fluent English skills; German and French is a plus