Sales Administrator

I am seeking a Sales Administrator to join a lovely fashion supplier in Berkshire!

Our client, a leading supplier of high-quality childrenswear, is seeking a proactive and organised Sales Administrator to join their dynamic team.

The Sales Administrator will provide essential administrative support to our sales function, ensuring smooth and efficient processing of orders, handling customer communications, and managing key sales data.

Key Responsibilities: o Accurately log customer orders into our ERP system and ensure timely processing. o Monitor the lifecycle of customer orders from receipt to delivery, addressing any issues or discrepancies. o Generate and maintain various sales-related reports, including sales history, inventory levels, and product data. o Act as the first point of contact for customer queries, offering prompt and professional responses. o Provide administrative support to the sales team, including assisting with customer relationship management, order updates, and information gathering. o Work closely with the sales team and other departments such as design, production, and logistics to ensure smooth operations and customer satisfaction.

Experience & Qualifications:

• Previous experience in a sales administration or customer service role is preferred, ideally within a retail or wholesale sector.
• Familiarity with ERP systems and order processing software is a plus, but not essential.
  
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