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IT Intern - Desktop SupportmgeUnited States
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IT Intern - Desktop Support

mge
  • US
    United States
  • US
    United States

Über

Position Purpose
Provide learning opportunities for college students to gain hands-on experience in desktop support, PC imaging, and end-user assistance. This internship supports the IT department's operations while building foundational knowledge and professional skills in a technical and customer-facing environment. Core Responsibilities Replace employee computers on a 3-year lease schedule, including imaging, configuring, and deploying machines. Communicate with end-users to ensure a smooth transition to new devices. Assist the Help Desk with email support, basic hardware and software troubleshooting, and walk-in customer service. Collaborate with other infrastructure teams such as Telecommunications, Networking, and Servers. Participate in meetings, training, and shadowing opportunities to develop professional competencies. Present project findings or deliverables at the end of the internship period. Behavioral Competencies Communicates Effectively - Shares information clearly and concisely; listens and responds appropriately. Collaborates - Works effectively with others to achieve common goals. Action Oriented - Takes on new opportunities and challenges with enthusiasm. Nimble Learning - Actively learns through experimentation and feedback. Situational Adaptability - Adjusts approach to match changing conditions or priorities. Skills Experience with Microsoft Office Suite. Strong communication and interpersonal skills. Demonstrated analytical, problem-solving, and critical thinking skills. Energetic and eager to tackle new projects and ideas. Ability to work effectively in a team environment. Education
Currently enrolled in a two-year or four-year degree program in IT, Computer Science, or a related field. Benefits of an Internship with MGE Convenient Location: MGE is a local employer with easy access via bike paths and public transportation. Free on-site parking is also available. Meaningful Work: Interns engage in hands-on, impactful projects that provide valuable experience across various business functions. Competitive Compensation: Interns receive fair and competitive pay that reflects the value of their contributions. Career Advancement: MGE offers a strong pathway to full-time employment, with a high rate of intern-to-employee conversion following graduation. Work Schedule Full-time (40 hours/week) during summer: mid-May through late August. 100% onsite position. Additional part-time (15-20 hours/week) availability during fall and spring semesters based on business needs. Applications for summer 2026 internships will be reviewed on a rolling basis.
  • United States

Sprachkenntnisse

  • English
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