Über
Solutions Architect
to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions. The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence. Key Responsibilities Pre-Sales & Sales Engineering Partner with sales leadership to conduct technical discovery and client needs assessments Design and present customized solutions across managed services, cloud, security, and infrastructure Lead technical discussions in client meetings, proposals, and demonstrations Develop scopes of work, including assumptions, constraints, and pricing inputs Support RFPs, RFIs, and technical evaluations Solution Design & Architecture Assess client environments, infrastructure, workflows, and security posture Design scalable, secure, and cost-effective solutions aligned with MSP best practices Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments Validate solutions against client objectives, compliance requirements, and internal standards Documentation & Knowledge Management Create clear, comprehensive technical documentation, including: Solution designs and architecture diagrams Statements of Work (SOWs) – technical sections Implementation plans and runbooks Configuration standards and assumptions Ensure all solutions are properly documented and transitioned to support teams Maintain documentation within internal systems for scalability and consistency Contribute to standard solution templates, service catalogs, and technical playbooks Client Engagement & Advisory Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases Communicate complex technical concepts to both technical and non-technical stakeholders Build and maintain strong client relationships Identify opportunities for optimization, standardization, and future enhancements Continuous Improvement & Enablement Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps Maintain and pursue relevant certifications Share knowledge and best practices across teams Assist in refining service offerings, onboarding processes, and delivery standards Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment Proven experience coordinating or leading technical projects Technical Expertise Microsoft 365 and Azure Networking and firewall technologies Cybersecurity principles and compliance frameworks Virtualization (VMware and/or Hyper-V) Backup, disaster recovery, and business continuity solutions Strong PBX/telephony experience Experience creating client-facing technical documentation and project deliverables Excellent communication, organization, and time-management skills Preferred Certifications Microsoft Certified: Azure Solutions Architect AWS Certified Solutions Architect Key Competencies Strong attention to detail and organizational skills Consultative, client-first mindset Ownership and accountability for technical solutions Collaborative and team-oriented approach Ability to manage multiple priorities in a fast-paced environment Professional, confident, and solution-driven demeanor Willingness to travel locally and perform onsite client assessments and site surveys
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klicken Sie auf „Jetzt Bewerben“, um Ihre Bewerbung direkt auf deren Website einzureichen.