Trading Floor Desktop Support EngineerHuxley Associates • London, England, United Kingdom
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Trading Floor Desktop Support Engineer
Huxley Associates
- London, England, United Kingdom
- London, England, United Kingdom
Über
We are seeking a highly motivated and customer‑focused Trading Floor Desktop Support Engineer to support a high‑pressure front‑office environment. You will work directly with traders, quants, and analysts to ensure all desktop, application, data, and connectivity issues are resolved rapidly with minimal impact to trading activity.
A strong ability to troubleshoot Excel‑based pricing sheets and formula logic is highly beneficial.
Key Responsibilities
Provide L1/L2 desktop and application support to traders and other front‑office users Troubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware Support and maintain trading turrets, dealer boards, and voice systems Rapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues Assist with market data add‑ins (Bloomberg API, ICE, CME add‑ins) Manage incident tickets and escalate where appropriate Perform desktop builds, upgrades, and deployments using enterprise tools Support trading floor moves, device rollout projects, and hardware refresh plans Work closely with infrastructure, network, app support, and dev engineering teams Participate in shift patterns or on&#x...
Sprachkenntnisse
- English
Hinweis für Nutzer
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