Front Office Communications Specialist / Client Relations Specialist

Job Description

Essential Duties and Responsibilities

• Managing office communications—fielding organizational phone calls, emails, and traditional mail

• Collaborating with others to help plan events and initiatives

• Scheduling and managing clients

• Maintaining contact lists

• Representing office interests in relationships with external associates, including vendors,

  consultants, and clients

• Tracking and ordering office supplies

• Handling incoming and outgoing packages and mail

• Creating reports if needed

• Assisting the nurse when appropriate with vital signs and discontinuing IV’s

• Updating client’s chart with history, allergies and appropriate notes

• Providing basic social media, email, and review support

• Take pictures of clients for social media

Qualifications

• Have exceptional communication and social skills

• The ability to offer suggestions for IVs or supplements based on what the client is telling you

• Recognize and respond to potential problems

• Take initiative to solve problems independently and creatively

• Strategically manage time

• Multitask and quickly shift tasks to complete a variety of menial duties without letting

  anything fall through the cracks

• Maintain composure when things go wrong

• Be prompt and prepared at all times

• Remember key details as multiple people make verbal, hand-written, and emailed requests

  throughout the day

• Work quickly, but accurately