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Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better
homes
and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems,
adapt
and grow to continuously serve our customers,
communities
and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products,
service
and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who
operate
with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring
Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up. Schedule:
Monday - Friday 7:00am to 4:30pm, overtime
available
. Responsibilities Work together with Sales associates to support customer needs by
determining
the best products and solutions.
Ensuring the delivery of personalized customer service through
timely
quotations and
accurate
sales orders.
Coordinate deliveries on behalf of customers.
Answer sales
calls
for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM)
system
and phone
system
.
Qualifications 0-3 years of sales and/or customer service experience is preferred.
Experience in plumbing, HVAC, or other trades is a plus
.
Exhibit strong skills for sales, including the ability to upsell.
Proven
track record
of responding quickly to customer needs and ability to make decisions
in a timely manner
.
Ability to react well in a fast-paced environment & follow through on commitments.
Highly
motivated and
customer
service oriented
mentality with
ability
to build relationships is a plus.
General digital
literacy
including Microsoft Office.
Ability to quickly learn product knowledge and processes.
*Pre-employment drug and background screening
required
* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to
a holistic approach
towards benefits plans and programs that support the mental,
physical
and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $17.77 - $28.42 - Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer
F/M/Disability/Vet/Sexual
Orientation/Gender
Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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Sprachkenntnisse
- English
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