Über
Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express Active participation in the upgrade of the above mentitoned systems to version 12.6, incl. planning, upgrading and testing Level 3 troublshooting of those systems Working with the vendor Cisco in case of issues Documenting and/or updating documenation of the above Cisco video server configuration/maintenance Not included, but maybe added are Cisco Expressway for MRA, Oracle Session Border Controller(SBC) and Enterprise Communication Broker (ECB) configuration and maintenance and MS Teams integration.
Key Competencies
Strong team player Strong communication and documentation skills At least 5 years experience as a level 3 engineer in the above mentioned products Can work independently Skills, Knowledge and Experience
Indepth knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas Indepth knowledge of Cisco Callmanager, esp. version 12 and above Good working knowledge of Unity and UCCx Working knowledge of Oracle SBC and ECB preferable Working knowledge of Cisco Video servers Location
Primary site
787, 7th Avenue, New York, NY 10019 WFH
Sprachkenntnisse
- English
Hinweis für Nutzer
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