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App Project Coordinator
Coffee King Ltd.
- Deeside, Wales, United Kingdom
- Deeside, Wales, United Kingdom
Über
Location: Deeside UK
*Role Overview*
Coffee King Ltd is looking for a highly organised and proactive App Project Coordinator to support the delivery of our mobile applications, including our customer-facing app and internal Barista App.
This role is focused on coordination, control, and delivery support. You will help ensure that app-related delivery activity is well planned, clearly documented, visible to stakeholders, and governed effectively. Strategic decisions, product ownership, and commercial accountability sit with senior business and technology stakeholders — you will operate under their direction and escalate risks and issues as needed.
This role is ideal for someone who enjoys bringing structure, organisation, and momentum to complex delivery environments.
*Key Responsibilities*
*Project Coordination & Delivery Support*
· Maintain integrated delivery plans, milestones, dependencies, and action logs
· Coordinate app-related delivery activity, releases, and change initiatives
· Track progress across internal teams and external suppliers, highlighting impacts early
· Support change control by logging, tracking, and communicating approved changes
· Ensure agreed delivery processes, cadence, and ways of working are followed
*Documentation & Governance*
· Maintain accurate and up-to-date delivery documentation, including plans, RAID logs, trackers, and change logs
· Capture and document business requirements provided by stakeholders
· Prepare governance packs, status reports, and review documentation for forums and stakeholders
· Ensure documentation is auditable, consistent, and kept current
*Vendor & Stakeholder Coordination*
· Act as a central coordination point for third-party development partners and suppliers
· Track supplier deliverables, actions, and dependencies
· Support clear, timely communication between business teams, technology teams, and suppliers
· Escalate delivery concerns, risks, or delays where required
*User Experience (UX) & Quality Assurance*
· Coordinate UAT cycles, coordinating stakeholders, test execution, and defect resolution.
· Support user‑centred design principles by capturing feedback and escalating usability issues.
· Analyse customer feedback, store feedback, and analytics to drive continuous improvement.
· Ensure both applications consistently meet high standards of usability, stability, and performance.
· Ensure finance and transaction-related requirements are clearly documented, traceable through delivery, and validated through UAT prior to release.
*Reporting & Administration*
· Produce regular delivery status reports
· Maintain visibility of risks, issues, and dependencies
· Support user‑centred design principles by capturing feedback and escalating usability issues
*Competitor & Market Intelligence*
· Support competitor analysis
· Provide inputs and insights to inform roadmap discussions led by senior stakeholders
*Cross-Functional Collaboration*
· Work closely with Marketing on campaigns, push notifications, loyalty propositions, and brand alignment.
· Partner with Operations to support store workflows and Barista App enhancements.
· Engage Customer Service teams on issue trends and experience improvements.
· Support Finance and Commercial with forecasting and performance insights.
*Skills & Experience*
*Essential*
· Experience in a project coordination, delivery support, or PMO-style role
· Strong organisational skills with excellent attention to detail
· Experience maintaining delivery plans, trackers, RAID logs, and status reporting
· Confidence coordinating work across multiple teams and stakeholders
· Clear, professional written and verbal communication skills
· Ability to manage multiple priorities and deadlines effectively
· Comfortable working in agile or hybrid delivery environments
*Desirable*
· Experience supporting mobile app or digital product delivery
· Experience working with third-party development partners or suppliers
· Exposure to User Acceptance Testing (UAT) coordination
· Familiarity with delivery and collaboration tools such as Jira, Confluence, SharePoint, or Microsoft Teams
Job Type: Full-time
Pay: £32,000.00-£35,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
* Store discount
Ability to commute/relocate:
* Deeside CH5 2NR: reliably commute or plan to relocate before starting work (required)
Experience:
* Mobile applications & Digital products: 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Sprachkenntnisse
- English
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