Über
Support sales, service, and order management teams by validating and remediating requested customer information. Accurately enter data into CRM and ensure accuracy in all ERP systems. Provide first level support to downstream users as needed. Roles and Responsibilities Simplify and maintain sales operations processes and policies using lean methodologies to continuously improve customer account data by remediation in UCM (Reltio) platform and downstream systems. Execute processes to support customer account requests within the agreed upon support level agreement. Coordinate all activities related to quarter and month end customer support. Act as a cross-functional coordinator to resolve customer issues & complaints arising from account requests. Provide expertise outside of immediate team in the form of special projects as needed. Required Qualifications Bachelor's degree or equivalent work experience in order management, customer sales/service, data entry or similar experience Minimum 1 year of experience in sales support, order management, customer service and/or data administration roles Excellent written and verbal communication skills, exhibits the ability to interact effectively with various @types of people Familiarity with MS Office, Excel, Word, PowerPoint, etc. Strong English capability in both spoken and written Willingness to work various shifts/hours at quarter close that can include weekends, evenings, holidays Must have a dedicated home office that includes high speed internet access or if local, can work from GEHC Waukesha office Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening Desired Characteristics Experience with customer accounts and knowledge of Universal Customer Master, Reltio, GL Prod, and Salesforce.com Detail oriented, commitment to deliver the results Ability to manage multiple priorities and deliver on tight timelines Strong team player with high level of resourcefulness, energy, and enthusiasm Flexibility, Highly motivated, assertive, and accountable We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: March 24, 2026
Sprachkenntnisse
- English
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