Warehouse Manager

Heat Merchants Group trades in 42 outlets around Ireland as Heat Merchants and Tubs & Tiles. The group has 30 Heat Merchants branches and 12 Tubs & Tiles showrooms supported by a central warehouse and distribution hub based in Athlone. The Group’s business support services and technical design hub are based in offices in Athlone and Balbriggan.

We have an excellent opportunity for a Warehouse Manager to join the team. This role leads the warehouse management team to oversee all daily operations of Heat Merchants Group’s Distribution Centre, ensuring efficient handling of goods—from receipt to dispatch for branches, home deliveries, and key trade customers.

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• Oversee all core warehouse functions including goods‑in, put‑away, replenishment, picking, order assembly, consolidation, packing, and dispatch.
  
• Plan and manage workload to meet daily branch replenishment schedules, “Home Delivery” and project site deliveries.
  
• Ensure accurate, timely booking of inbound loads from suppliers and international shipments.
  
• Manage warehouse layout to optimise storage for large and heavy SKUs: boilers, cylinders, radiators, pipe, fittings, sanitaryware, and tiles.
  
• Maintain high standards of housekeeping, racking safety, and equipment condition.
  
• Any other duties may be reasonably requested by Management.
  

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• Lead and develop a team of warehouse operatives, forklift drivers, goods‑in staff, and supervisors.
  
• Manage labour planning, time & attendance, and agency workforce requirements.
  
• Provide coaching, performance reviews, and ongoing training aligned to HMG standards and compliance.
  
• Foster a culture of safety, teamwork, accountability, and continuous improvement.
  
• Enhance the existing warehouse culture to further the organisational ambitions of being a great place to work.
  
• Facilitate both functional and cross‑functional governance to ensure operational and office‑based colleagues are appropriately aligned and connected, enabling strong collaboration.
  

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• Ensure full compliance with HMG safety policies and national legislation.
  
• Oversee safe operation of all materials handling equipment (MHE).
  
• Conduct regular safety walks, risk assessments, toolbox talks, and incident investigations.
  
• Conduct regular housekeeping & compliance audits.
  
• Collaborate with Health & Safety team to ensure best practice is maintained.
  
• Maintain strict adherence to manual handling procedures.
  

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• Maintain high stock accuracy through cycle counting, location audits, and proactive discrepancy investigation.
  
• Work with Product Management, Inventory, Commercial, and Branch Support teams to manage obsolete, damaged, and slow‑moving stock.
  
• Support annual and periodic stocktakes across the DC.
  

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• Ensure OTIF service delivery targets are consistently achieved across Heat Merchants, and Tubs & Tiles branches.
  
• Coordinate closely with Transport (internal fleet and external carriers) to guarantee efficient routing, loading accuracy, and issue resolution.
  
• Rapidly resolve order fulfilment or picking issues raised by branches, sales teams, or customer service teams.
  
• Ensure that we have the most efficient delivery network for all products going to customers and / or branches.
  

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• Ensure effective use of HMG ERP/WMS systems to drive accuracy and productivity.
  
• Support systems development, process standardisation, and best‑practice implementation across DC.
  
• Develop and maintain KPIs, dashboards, and daily/weekly reporting (e.g., pick accuracy, productivity, goods‑in processing times).
  
• Identify continuous improvement opportunities to reduce cost and increase throughput and service levels.
  

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• Proven experience managing a warehouse or distribution centre, ideally within a multi‑branch trade or building products environment.
  
• Strong leadership capability with experience managing diverse warehouse teams.
  
• Understanding of branch fulfilment service requirements and logistics operations.
  
• Strong H&S awareness and practical knowledge of warehouse compliance obligations.
  
• Good working knowledge of WMS/ERP systems and Microsoft Excel.
  
• Experience in plumbing & heating or building materials distribution.
  
• IOSH Managing Safely or NEBOSH certification.
  
• Lean warehousing or continuous improvement experience.
  

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• Strong, emotionally intelligent, communicator with the ability to work collaboratively with Branch Support, Transport, Inventory & Procurement, Commercial, and Sales teams.
  
• Hands‑on leader with strong operational discipline.
  
• Organised, decisive, and calm under pressure.
  
• Customer and branch service oriented.
  
• Positive attitude with a continuous‑improvement mindset.
  

Interested applicants should send their up‑to‑date CV and a covering letter clearly outlining how they meet the requirements of the role through this website. xcfaprz

Heat Merchants Group is an equal opportunities employer.