Business Analyst / Project Manager

Our client a global technology company based in Croydon is urgently looking for a dynamic and results-oriented Project Manager / Business Analyst. This hybrid role reports to the Head of PMO and combines the responsibilities of managing and delivering technology projects with the analytical skills of a business analyst. Working in a fast-paced environment working on leading agile and BA projects.

Key Areas:- Project Management:

• Develop and maintain detailed project plans, including scope, schedule, resources, and budget.

• Manage project risks and issues, taking proactive steps to mitigate them.

• Track project progress, staff time tracking against projects and report on status to stakeholders.

• Facilitate project meetings and ensure clear communication among all team members.

• Manage project resources effectively, including developers, supplier resources, and testers.

• Monitor project financials and ensure adherence to budget.

Business Analysis:

• Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria.

• Analyse business processes and identify opportunities for improvement.

• Develop user stories and acceptance criteria for project deliverables.

• Participate in user testing and provide feedback to development teams.

• Document project requirements and specifications in a consistent and organised manner.

• Stay up-to-date on industry trends and best practices in travel technology.

Key Skills:-

• Project management or business analysis role, preferably within the travel industry, retail, or ecommerce.

• Strong understanding of Agile project methodologies (e.g., Scrum, Kanban).

• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

• Proven ability to work independently and manage multiple priorities effectively.

• Advanced analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence).

• Experience with software development methodologies (e.g., Waterfall, Agile) is a plus.

• Understanding of data analytics and visualisation tools is a plus.

• Travel experience with either travel reservation systems or an understanding of the UX requirements of a travel e-commerce website would be a plus.

• Comfortable presenting ideas to stakeholders.

Please apply with latest CV for this excellent Hybrid role