Operations Engineer

Operations Engineer

Perm

Manchester (Hybrid working)

Up to £45,000pa

We are looking for a Operations Engineer to join the operations team to provide support on our data capture systems running for our customer projects as well as internal IT systems.

These use a combination of off the shelf tools and custom applications for the purpose of online activity monitoring and analysis. These are used to provide our customers with insights into the online behaviour of opted-in market research participants. Internal IT systems are mostly SaaS based with a limited number of traditionally running servers and applications.

Key Responsibilities:

Day to day maintenance of servers and services

Handling support requests from customers and staff

Deployment and scaling of systems

Working alongside engineering testing user experience and other roles

Handling alarms and alerts

Improving monitoring and alerting

Investigating and monitoring performance

Adhering to company policies and procedures with respect to security quality and health and safety.

About You: Here’s what we’re looking for:

Linux – CentOS/Alma preferred

The ability to solve problems and find out or source information.

Following established processes

Good communication skills

Preferred:

Python or other scripting languages

Experience in running servers at scale

Experience with VPS and Dedicated server hosting companies worldwide

Puppet Terraform or other Infrastructure as Code tools

Administrative knowledge of common business tools such as Atlassian’s suite Microsoft 365 etc

Experience with AWS Cloudwatch PagerDuty or other monitoring tools

Windows desktop management / InTune MDM