Payroll Team Lead

Snow Technology is a 100% Irish-owned payroll software and payroll bureau provider. Using our proprietary payroll platform, Quantum, we deliver payroll solutions to organisations across Ireland, ranging from SMEs to multinational companies.

As our business continues to grow, we are seeking a Payroll Team Lead to support the Payroll Bureau Manager in delivering best-in-class payroll services to our expanding client base.

This is an excellent opportunity for an experienced payroll professional who enjoys working in a fast-paced environment, taking ownership of processes, and leading a team with a high degree of autonomy.

As Team Lead, you will play a key role in supporting the Payroll Bureau Manager in ensuring the accurate and timely delivery of payroll services. You will mentor and support the Payroll Team while acting as a key point of contact for clients, assisting with the onboarding of new customers and ensuring a consistently high standard of service delivery.

• Act as the primary contact for onboarding new clients, including payroll configuration and system setup.
• Understand and manage client-specific payroll requirements to ensure accurate processing.
• Provide technical support, mentoring, and guidance to the Payroll Team.
• Process and oversee complex payroll runs across multiple clients.
• Review payroll outputs to ensure accuracy, compliance, and delivery within agreed deadlines.
• Manage and maintain client payroll schedules and processing calendars.
• Coordinate year-end payroll processing and related scheduling.
• Ensure accurate capture of payroll billing information for each client.
• Respond efficiently to queries from clients, employees, and third-party providers via email and telephone.
• Identify and escalate any risks that may impact payroll delivery timelines.
• Drive continuous improvement initiatives and identify opportunities to enhance payroll processes.
• Support the Payroll Bureau Manager with team scheduling and workload planning.
• Manage client escalations professionally, ensuring issues are documented and communicated appropriately.

• Experience in payroll processing, ideally within a bureau or multi-client environment.
• Experience using Quantum Payroll software is an advantage but not essential.
• Previous experience leading or mentoring a payroll team.
• Highly organised with strong attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Strong communication and problem-solving skills.
• A team-focused mindset with a commitment to delivering excellent client service.
• Comfortable taking initiative and working autonomously.

• Opportunity to take ownership and lead within a growing business
• Work in a fast-moving environment where your ideas and improvements matter
• Be part of a growing Irish technology company supporting organisations across the country
• Develop your leadership and payroll expertise

The company will offer a competitive salary based on level of experience, in addition to salary the company also offers the following benefits.

• Company pension scheme with employer contributions