Bilingual Customer Service Representative

Job Description

Benefits/Perks

• Free Benefit Package
• Paid Vacation/Holiday

Job Description
We are seeking a professional and personable Bi-Lingual Customer Service Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
35-40 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE .
Training provided

Responsibilities

• Answer customer questions via phone, email, and in-person
• Verify eligibility, and breakdown of schedules
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service
• Other diversified clerical duties.

Qualifications

• Bi-Lingual (English/Spanish)
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills