Branch Manager

Job Description

We are seeking an experienced and highly driven Branch Manager to lead the launch and operational build-out of our new office location outside of our Virginia headquarters in Phoenix, AZ. This role is responsible for establishing the new site from the ground up: overseeing facility setup, staffing, regulatory compliance, local business development, and the creation of operational processes that align with company standards and value.

The ideal candidate thrives in a fast-paced startup-within-a-company environment, demonstrates strong leadership and decision-making ability in independent settings, and has a proven track record of successfully opening or scaling new locations.

Key Responsibilities

• Lead all aspects of opening a new office, including supporting leadership in site selection support, build-out, vendor coordination, and facility readiness.

• Establish local operational workflows that align with HQ standards while optimizing them for the new market.

• Implement workplace policies, safety standards, and quality controls.

2. Leadership & Team Building

• Recruit, hire, onboard, and train the initial team for the new office and Field.

• Develop a positive, high-performance culture that reflects company values.

• Provide ongoing coaching, performance management, and leadership development.

3. Business & Market Development

• Represent the company locally and help build brand presence in the new region.

• Identify local business opportunities, partnerships, and community engagement strategies.

• Analyze market dynamics and provide feedback to HQ on opportunities and challenges.

4. Financial & Performance Management

• Oversee budgeting, forecasting, and P&L management for the new location.

• Monitor key performance indicators and ensure operational efficiency.

• Prepare ongoing performance reports and recommendations for executive leadership.

5. Cross-Functional Collaboration

• Work closely with HQ teams (HR, Finance, Operations, Marketing, IT) to ensure a seamless launch.

• Serve as the primary liaison between HQ and the new office, ensuring alignment and transparency.

• Implement corporate initiatives and ensure compliance with company-wide standards.

6. Compliance & Risk Management

• Ensure the new office complies with all local, state, and federal regulations.

• Maintain appropriate licensing, certifications, and workplace safety protocols.

• Mitigate operational risks and address issues proactively.

Qualifications

• 7+ years of management or operational leadership experience, ideally in multi-site, construction industry, retail, or startup environments.

• Proven success in opening, scaling, or managing a branch, facility, or office independently.

• Strong business acumen and P&L management experience.

• Exceptional communication, leadership, and problem-solving skills.

• Ability to travel to HQ as needed during launch and ongoing operations.

Preferred

• Experience managing out-of-state or remote teams.

• Industry-specific knowledge (if applicable).

• Background in process development or organizational scaling.

• Inventory control or warehouse management experience

Success Traits

• Entrepreneurial mindset with the discipline of a seasoned operator.

• Comfortable working independently with high accountability.

• Skilled at building teams and culture from scratch.

• Adaptable, resourceful, and solutions-oriented.

Compensation & Benefits

• Competitive base salary + performance bonuses

• Health, dental, vision, and retirement benefits

• Relocation assistance (if applicable)

• Travel reimbursement

• Career growth opportunities within a rapidly expanding organization