Client Relations Advisor

Job Description

Client Relations Advisor

Role Details:
Work Location: Fairfield (In office)
Job Type: Full-time
Experience: Call center: 1 year (Preferred) and/or Customer service: 2 years (Required)
Education: Associate (Required)
Supplemental Pay: Bonus eligible

Benefits:
Our organization provides a comprehensive and competitive compensation package, including a 401(k), medical, dental, and vision coverage, life insurance, paid time off, and a range of additional employee benefits.
About Us:
With over 30 years of experience, Priority Tax Relief alleviates tax stress through efficient, empathetic, and transparent services. We specialize in swift tax resolution for individuals and businesses, powered by our PTR Exclusive Edge. Join our team and help clients regain financial peace of mind through expert support and care.
Job Overview:
As a Client Relations Advisor (CRA), Tax & Legal Support, you'll be the first point of contact for clients seeking help with their tax challenges, setting the tone for a positive, solution-focused experience. You'll guide clients through our process, answering questions related to IRS notices, tax documentation,