Credit Control Apprentice - Newcastle upon Tyne

ABOUT THE ROLE

Northumbria University is looking for a detail-driven and proactive individual to join our Finance and Strategic Planning team as a Credit Control Apprentice. This is your opportunity to gain hands-on experience in a dynamic finance environment while earning a nationally recognised qualification. 

As an integral part of our finance operations, you'll play a key role in delivering high quality financial services to internal and external stakeholders. Your responsibilities will include:

• Carrying out credit control and collection activities
• Assisting with billing, credit notes and reconciliation tasks
• Using key University systems to car out day-to-day duties efficiently
• Analysing and evaluating data to formulate appropriate responses to resolve defined problems 

Further information is available in the job description

The training provider  working with us to deliver the apprenticeship is Kaplan. 

You can find further details about the training for Senior Credit Controller and Debt Collection Specialist (Level 3) on Kaplan's website  or at Skills England .        
 

Under the apprentice scheme, a minimum of six hours per week will be invested in training towards the achievement of your qualification. In addition to the support offered through the training provider, a workplace mentor will provide practical advice and guidance throughout the duration of your apprenticeship. 

ABOUT THE TEAM

This position sits within the Shared Services Team, in Finance and Strategic Planning. 

The Finance and Strategic Planning team plays a vital role in supporting the University to plan, manage, and optimise its financial resources - ensuring they are used sustainably, responsibly, and in alignment with strategic objectives.

ABOUT YOU

To be successful in the role you will have:

• Completed your A Level studies (or will be awaiting your results), and will have a minimum grade 5 in both Maths and English language.
• Attention to detail and strong organisational skills
• Excellent communication skills with a professional and customer-focused attitude
• The ability to work flexibly and collaboratively, building strong working relationships 

Further information is available in the person specification .

For further information about this opportunity please contact Jo Muldown. 

To apply for this vacancy please click 'Apply Now'.  Your application must include a covering letter, and a CV.  

ABOUT US  

Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year  in 2022 and Modern University of the Year  in 2025, we rank top 25 in the UK for research power.  Discover more about us . 

With over 37,000 students from more than 140 countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more . 

Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold.   

Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence.  We also hold the HR Excellence in Research award for implementing the concordat supporting the career Development of Researchers and are members of the Euraxess  initiative to deliver information and support to professional researchers. The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.   

Apply now and join a community committed to transforming society and the economy. Explore "Our Exceptional People , Our Values and Behaviours " page to learn more about our commitments and see our Privacy Policy  for further details.