Tier II Hardware TechnicianScience Applications International Corporation • United States
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Tier II Hardware Technician
Science Applications International Corporation
- United States
- United States
Über
SAIC is seeking a Junior Field Technician to support our Department of Energy client.
Primary duties will include: Communicating effectively and professionally with customers, organizational IT Points of Contact, management, coworkers, via email, MS Teams chat, phone calls Disconnecting/moving/reconnecting IT equipment (laptops, desktops, docking stations, monitors, printers, scanners, etc.) Removal and wiping of HDDs and SSDs Updating asset assignment and/or location in DOE's personalized Service Now instance (aka DAYS) Installing hardware and related drivers (printers, scanners, dual-monitor stands) Troubleshooting hardware, including but not limited to laptops, desktops, printers, scanners, other peripherals Qualifications
Education and Experience Requirements:
High School and three (3) years or more related experience Must be a US Citizen Experience installing, replacing, troubleshooting hardware preferred Experience with MS Windows preferred Experience with ServiceNow Must be able to meet physical requirements of the position which involves a significant amount of standing, walking, bending, disconnecting and reconnecting cables and peripherals, physically picking up hardware. May involve reaching under desks, behind desks in potentially dirty/dusty locations Ability to obtain and maintain a DOE L or Q clearance Desired Qualifications:
A+ Preferred Familiarity with Active Directory Job Location:
Primarily the Department of Energy's Forrestal building, but some travel may be required between Washington, DC locations and the Germantown, MD location
About Us
SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Sprachkenntnisse
- English
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