Senior Credit Manager

Job Description

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Who We Are:

Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you will be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Hybrid work schedule (Office located in Franklin, TN)
• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

This position provides direction and strategic leadership in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This leader oversees the activities of a dynamic group of team members and is the liaison with our hotel leaders and guests/clients of our hotels. Maintaining strong internal controls while driving high levels of team member engagement and satisfaction of all stakeholders is of paramount importance. This Senior Manager is a results-driven professional who directs the activities of Credit and Collection Managers to deliver our brand promise of extraordinary customer service to our hotels and to our team members. This role requires an excellent customer service attitude and provides high-quality service delivery. To be successful in this role, the candidate must have solid credit and collection experience.

Who You Are:

• A relationship builder with a dynamic approach to developing connections
• A continually curious forward thinker who loves to find creative solutions
• A team builder with the ability to establish a strong following
• Comfortable with taking the lead in a variety of settings
• Collaborator who excels in an exciting, ever-evolving environment

What You Will Do:

• Execute critical decisions regarding the initiation, continuation or adjustment of business relationships based on credit analysis and past