Customer Relations Specialist

Job Description

Location - Wharton NJ

This role supports government contracting initiatives, manage project operations, coordinate with subcontractors and partners, and contribute to business development efforts. This role requires excellent organizational, communication, and leadership skills, along with the ability to manage complex project requirements, proposals, and stakeholder interactions.

• .· Communicate with clients, customers, other businesses, and vendors, representing an organization or company.
• · Seeks out, attracts, acquires, grows, and maintains long-term profitable customer relationships, and becomes the clients'
• · Develops a qualified prospect list and sets up meetings with and forms new relationships with clients.
• · Lead the full CAC onboarding process and coordinate onboarding of new hires with the government and internal teams.
• · Manage awarded projects by maintaining clarity between contract awards and actual requirements.
• · Assist with contractual activities
• · Identify and escalate program issues to leadership and resolve project-related issues with subcontractors and primes.
• · Ensure compliance with all contracts including clearance levels, CDRL requirements, and training.
• · Maintain and send Government Furnished Equipment (GFE) rosters as needed.
• Organize and execute company events such as the year-end party, including planning, invitations, booking, and awards logistics.

Business Development & Partner Engagement

• · Participating in industry and networking events to promote company capabilities.
• · Initiate and manage partnerships with potential teaming partners.
• · Collaborate with internal stakeholders on new business opportunities and task reviews.
• Represent the company in discussions with potential partners and program managers

This is a hybrid position where we need the resource to go to our NJ office during the week . We are flexible with the day and time .