Dispatcher/Customer Service Representative

Job Description

Dispatcher/Customer Service Representative - Refrigeration/HVAC

• Schedule and properly zone technician routes
• Contact customers/end users to schedule service appointments
• Keep track of inventory
• Participate on weekly and weekend on call rotation
• Prepare quotations in a timely manner
• Preparing and sending invoices, ensuring terms are met

Requirements

• Prior experience as a dispatcher
• Excellent computer skills, knowledge of QuickBooks and ESC programs
• Great multi-tasking, organizational skills, excellent communication, and listening skills
• Billing experience preferred.

Coldstat Refrigeration is a fast pace growing refrigeration company.

Coldstat Refrigeration is a fast pace growing refrigeration company.