Admissions Coordinator

Job Description

Overview
We are seeking an experienced, empathetic, compassionate, and energetic Admissions Coordinator to join our team. The Admissions Coordinator will be responsible for working directly with prospective clients and families on inquiry/intake calls, and coordinate client screenings and admissions.

Responsibilities:

• Answers inquiry calls efficiently and courteously
• Answers any questions callers may have that are of a non-clinical nature; appropriately transfers calls if clinical issues arise
• Completes inquiry call forms
• Coordinates and schedules prospective patient screenings
• Coordinates and processes all admissions to the facility
• Responsible for obtaining demographic and financial information during inquiry calls
• Forwards financial coverage information to billing unit, verifying insurance information as necessary
• Maintains the Inquiry Call Disposition Log and follows up accordingly
• Responsible for mailing program literature when requested
• Ensures the clinical and financial screening criteria have been met prior to admission
• Able to recognize and assist in crisis situations and provide interventions based on training and experience
• Provides community awareness education and in services on behalf of facility as assigned
• Exceptional customer service skills

Required Qualifications :

• 1-2 years of prior addiction treatment and/or mental health treatment center admissions experience
• High school diploma or GED
• Strong sales ability and high-quality customer service
• Highly organized and able to prioritize multiple tasks
• Ability to work well under pressure

Benefits Include:

• Medical, Dental, Vision and Paid Time Off
• Great work atmosphere and unmatched company culture!

We are a Drug Free Workplace and an Equal Opportunity Employer.