Customer Service Representative

Job Description

Customer Service Representative | Temp-to-Hire

Fully on-site | Mahwah, NJ area

Monday - Friday | 8am to 5pm

Job Responsibilities:

• Answer inbound phone calls in a timely professional manner
• Effectively develop rapport to establish potential client relationships
• Timely follow up at Sales Representatives request or customer request
• Effective and professional communication with customers and Sales Force
• Professionally and effectively solve customer immediate problems
• Professionally and effectively answer incoming E-Commerce Chats from customers
• Professionally and effectively answer incoming texts from the sales force
• Other additional tasks as needed
• Must be proficient with Microsoft Office applications. SAP experience is a big plus!