Pharmacy Technician Pharmacy Tech

Job Description

Key Responsibilities

Prescription Processing

• Receive and process prescription orders (electronic, written, and verbal under pharmacist supervision)
• Enter prescription information accurately into pharmacy management software
• Prepare and label medications for pharmacist verification
• Perform medication counting, packaging, and compounding support (if applicable)
• Maintain patient confidentiality in compliance with HIPAA regulations

Patient & Clinic Support

• Assist patients with prescription drop-off and pickup
• Provide excellent customer service and answer non-clinical medication questions
• Communicate with clinic providers regarding refill requests and clarifications
• Coordinate prior authorizations and insurance processing
• Support medication synchronization and adherence programs

Insurance & Billing

• Process third-party insurance claims
• Collect copays and process payments
• Maintain accurate billing documentation

Inventory Management

• Order medications and supplies from wholesalers
• Receive, stock, and rotate inventory
• Monitor expiration dates and remove outdated medications
• Maintain controlled substance logs and inventory records

Compliance & Operations

• Follow federal, state, and pharmacy board regulations
• Maintain a clean, organized, and compliant pharmacy workspace
• Assist with audits, inspections, and documentation requirements
• Support clinic workflow and collaborative healthcare delivery

Required Qualifications

• High school diploma or equivalent
• Active Pharmacy Technician registration/licensure (state-specific)
• Basic computer and data-entry skills
• Strong attention to detail and accuracy

Preferred Qualifications

• Experience in independent or clinic-based pharmacy
• Knowledge of pharmacy management systems
• Insurance billing and prior authorization experience

Skills & Competencies

• Excellent customer service and communication skills
• Ability to multitask in a clinical environment
• Strong organizational and time-management skills
• Team-oriented mindset
• Commitment to patient-centered care

Work Environment

• Stand-alone clinic pharmacy setting
• Close collaboration with pharmacists, providers, and clinic staff
• Moderate standing and repetitive tasks
• Fast-paced but patient-focused environment

Typical Duties Unique to Independent/Clinic Pharmacies

• More direct patient relationships than chain pharmacies
• Assistance with clinical services (immunizations prep, medication therapy support)
• Flexible role supporting overall clinic operations

WE BELIEVE THAT QUALITY PHARMACY CARE MEANS NOT ONLY PROVIDING THE PRESCRIPTIONS YOU NEED, BUT ALSO THE ASSISTANCE AND ATTENTION YOU DESERVE.

WE BELIEVE THAT QUALITY PHARMACY CARE MEANS NOT ONLY PROVIDING THE PRESCRIPTIONS YOU NEED, BUT ALSO THE ASSISTANCE AND ATTENTION YOU DESERVE.