Customer Relations Representative ENTRY LEVEL

Job Description

• Establishes, implements, and directs sales training programs to ensure the maximum effectiveness of the company's sales efforts.

Responsibilities

• Determines sales training needs for the organization, divisions, or departments.
• Develops and directs sales training plans, programs, and procedures.
• Coaches trainees on a variety of effective sales techniques.
• Oversees the set up and maintenance of training facilities.
• Contacts and schedules lecturers, motivational speakers, and sales, technical, or product specialists.
• Prepares reports on progress of sales trainees during training periods.
• Keeps informed of new training methods, competitor techniques, and pending introduction of new company products to ensure current and effective training programs for sales personnel.
• Analyzes performance of sales personnel to determine need for additional training.
• *The company reserves the right to add or change duties at any time.

Qualifications

• Education: Bachelor's degree in business administration or related field
• Experience: 3-5 years of related experience; or the equivalent combination of education and experience