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Über
Customer Satisfaction - communicate with customers to inform them of order delays, short shipments, shipping notifications, obtain custom and catalog quote feedback and address any other questions. Custom Quote Pricing - review each custom quote to determine the appropriate price and correct lead time. Ensure all part numbers, descriptions, routes and contact info is accurate. Catalog Quotes - send out catalog quotes to customers. Order Entry - process both custom and stock purchase orders. Purchase Order Follow Up - contact customers or the salesperson to obtain a revised PO with accurate pricing. Updates - work with the Engineering team to create new updated quotes for existing items. Pricing Resolution - respond to customer's inquiries about pricing discrepancies. Research the problem to find out why the pricing is different than what the customer believes it should be. Outside Sales Team Assistance - work with our outside sales representatives to support customers with requested information, provide timely resolutions for questions, concerns and situations that should arise while they're in the field and act as a liaison for them with other departments and staff. Other duties as assigned Skill Requirements:
High diploma or equivalency Attention to detail Strong organizational skills Ability to work in a fast-paced and dynamic work setting Strong interpersonal and communication skills Excellent verbal and written skills Other duties as assigned Microsoft Office proficiency Must have dependable transportation
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.