Über
Lead technical discovery and product demonstrations with Sales Design and configure realistic demos using customer data and site structures, including generative AI and future agentic experiences Guide customers and partners on crawler setup, data structure, metadata, and field management Support integrations with CMS platforms, JavaScript-based sites, and APIs Explain and position Cludo's AI features (AI summaries, AI chat) grounded in search and RAG principles Help customers optimize relevancy through boosting, rankings, synonyms, facets, and filters Troubleshoot indexing, crawling, and performance issues during trials and early onboarding Address technical feasibility questions (security, multilingual sites, gated content, firewalls) Enable partners through technical training and implementation guidance Act as the voice of the customer to Product, sharing patterns, gaps, and opportunities Have a front-row seat to (and leading role in shaping) what the future of the web looks like! What Success Looks Like
Prospects understand how Cludo is uniquely valuable based on their needs Partners feel confident implementing and supporting Cludo Sales cycles move faster with fewer technical blockers Customers and fellow Cludo teammates come to you for advice and best practices Product decisions are informed by real customer situations and value drivers What We're Looking For
2+ years in a technical, customer-facing SaaS role (Solutions Engineer, Sales Engineer, Technical Consultant, etc.) Experience explaining complex systems in clear, practical terms Strong understanding of how data quality and configuration affect search and AI outcomes Hands-on experience with: Website crawling and content extraction HTML and CSS JavaScript-based integrations APIs and custom front-end implementations
UX-minded with strong attention to detail Comfortable working across Sales, Product, Partners, and Customer Success Nice to Have
Experience with CMS platforms or digital agencies Familiarity with search relevancy concepts and optimization techniques Exposure to AI/RAG-based systems and their constraints Experience with React or modern front-end frameworks Understanding of web accessibility and governance considerations Experience with Public Sector, Higher Education, or other complex content-heavy website environments What We Offer
Competitive compensation 100% employer-paid medical, vision, life, and long-term disability 50% paid dental and dependent medical/dental coverage 4 weeks PTO + 10 paid holidays 401(k) with 6% dollar-for-dollar match, immediate vesting Unlimited sick time + family care days 12 weeks paid parental leave Remote, in-office, and hybrid flexibility Casual and collaborative office environment with parking, lunch, and snacks included when you're in!
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klicken Sie auf „Jetzt Bewerben“, um Ihre Bewerbung direkt auf deren Website einzureichen.