Über
Network Store Support - Key Requirements:
Lead a team of Network Engineers in technical approach, network tools recommendations, problem solving, workload management and accountable for execution delivery. Develop, operate and support the Store Network infrastructure for GAP Brand store technology services. Responsible for a 24x7 network environment where uptime, response and repair are critical to ensuring store systems and services are available at all times. Ensure that all processes, procedures and escalation points have been implemented and followed. Interface with other networking and operations teams, internally and externally to GAP, and be directly engaged with developing short-term project plans to align with long-term goals and priorities of IT Infrastructure and Engineering. Proactively monitor all network infrastructure and services. Partner with Architects, Engineers and Operations individuals across a variety of service and infrastructure organizations to resolve issues, provide technical feedback, and contribute to overall architecture direction. Maintain and provide input on standards and best practice network toolset environments with a focus on Fault Management and Capacity/Performance Monitoring tools, management of network systems at scale. Partner with Server and Application owners to ensure their applications have similar degrees of redundancy, resiliency and failover capability on the Store Network infrastructure. Identify research, evaluate and recommend best practice network operations based run books, knowledge, and training. Participate in a tiered support model for highly impacting network related issues and events, interact with venders/partners on escalations and support. Partner with InfoSec to ensure PCI compliance best practices and implemented.
Technical Skills: BS in Computer Science or related Engineering Discipline 7+ years of experience in operational hands on experience in highly scalable and availability footprints across various network technologies and distributed systems environment Have experience in large Retail, ISP and/or Content Service Provider environments Able to handle multiple, complex projects and incidents simultaneously Must have implementation and operational experience with; Enterprise/carrier-class routers, switches and firewalls: Juniper, Cisco, Viptela, Juniper SRX, Meraki Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco, Juniper and Netscreen platforms. Experience and operational familiarity on BGP, OSPF, OMP and other network routing protocols. Must have knowledge of network switching protocols: STP, 802.1[q,s,w], 802.3ae Familiarity with Unix especially in respect to networking Familiarity with developing tools in scripting e.g perl, shell, python, expect, etc. This candidate will also understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues. Exceptional interpersonal skills, including teamwork, facilitation and negotiation High degree of initiative, dependability and the ability to work with little supervision. Exceptional written and communication skills are a must. Creative problem solving abilities Experience with F5 load balancer, enterprise wide wireless networking technologies, Software Defined Networking and WAN architecture Skilled in Software Defined Networks and capabilities to manage and monitor the network at scale. Experience working in Agile/Scrum environment leveraging tools such as Jira and Service Now. Familiarity with ITIL
Sprachkenntnisse
- English
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