Quality Assurance Manager

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

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• Control Framework
  
• Lead the development, maintenance and continuous improvement of the business unit’s QA framework covering documentation standards, controls and testing protocols
  
• Ensure all critical processes have documented procedures with clearly defined key controls
  
• Quality Assurance Testing
  
• Perform periodic, structured testing of processes and key controls to validate adherence and effectiveness for SEI Dublin operations teams including Fund Accounting, Transfer Agency, Centralized Operations, Financial Reporting and AML
  
• Incident Management
  
• Review of incident reporting including root cause analysis, remediation and preventative measures
  
• Idea generation and ongoing assessment and improvement of operational service model
  
• Co-ordinate with technical solutions, risk and operations to proactively and effectively move resolutions forward
  
• Compliance and Internal Audit Testing
  
• Ensure any findings and recommendations where applicable are actioned by the relevant teams
  
• Management Reporting
  
• Provide clear and concise reporting on quality trends, recurring issues, and control effectiveness for SEI Dublin senior management
  
• Culture
  
• Champion a culture of high-quality execution and strong operational discipline across the organisation
  

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• Experienced QA, Operational Risk, or Internal Audit professional with 7+ years demonstrated experience in Fund Administration
  
• Experienced in reviewing existing processes and implementing efficiencies and risk mitigation
  
• Skilled in process mapping, control design, operational testing, and incident analysis
  

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• Ability to multi-task, prioritise work and manage time to maximize efficiency and to meet strict deadlines
  
• Ability to work independently and influence stakeholders at all levels.
  
• Ability to ask relevant and targeted questions to get to the core of the task
  
• Ability to think logically and sequentially
  
• Strong oral, written and interpersonal communication skills.
  
• Fluency in English Language (both verbal and written) essential
  
• Individual who takes initiative and ownership of assigned responsibilities
  
• Positive ‘can do’ attitude with excellent problem solving skills and attention to detail
  
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun
  

Healthcare for yourself, your spouse and any dependents under 18 years old. Pension Scheme, Life Assurance & Group Income Protection. Education Assistance, Sports Club Supplement, Tax Saver Travel Benefits, 2 Paid Volunteer Days per year, Employee Share Participation Scheme and Competitive Family & Annual Leave Entitlements.

We are focused on ensuring a healthy work-life balance and offer hybrid working model and flexible working hours.

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. xcfaprz If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.