Coordinator Scheduling Operating Room - NeurosurgeryChristus Health • San Antonio, Colorado, United States
Coordinator Scheduling Operating Room - Neurosurgery
Christus Health
- San Antonio, Colorado, United States
- San Antonio, Colorado, United States
Über
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. SCHEDULING Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter. Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information. Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner. Review the schedule to ensure accuracy. Ensures each patient is assigned only one medical record number. Select the appropriate patient type based on the department and services required. Documents in account notes. Ensures orders are received and are consistent with tests/procedures. Confirms schedule with each physician daily; confirms a null schedule. CUSTOMER FOCUS Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Greets patients courteously and professionally. Calls patients by name. Ask patients if they may have special needs. Represents the Surgery department in a professional, courteous manner at ALL times. Works with other departments to resolve Scheduling issues in a timely and professional manner. ERRORS Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage. Utilizes education information to reduce error rates. Requests additional education information when necessary. Demonstrates ability to select correct insurance plans. EDUCATION Provides focused education for staff as needed. Coordinate new hire training (if needed) Assure Healthstream education is completed timely. Attends the majority of Direct Connects OTHER Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed. Performs all other duties as assigned. Job Requirements:
Education/Skills High School diploma or equivalent required. Associate degree preferred with emphasis in Health/business-related field. Experience 6 months of scheduling experience preferred. Licenses, Registrations, or Certifications None required.
Work Schedule:
5 Days - 8 Hours Work Type:
Full Time
Sprachkenntnisse
- English
Hinweis für Nutzer
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