HR - People Operations Manager

€70000 - €98000 per annum Car allowance pension Heal

Location: Citywest, Dublin

Travel: Weekly/bi‑weekly travel to the UK required

A People Operations Manager is required to lead HR service delivery across Ireland, the UK and Europe in a complex, multi‑jurisdictional environment. This role oversees a dispersed team and is responsible for ensuring operational excellence, strong compliance, and a high‑quality employee experience. It is a hands‑on leadership position that blends people management, process optimisation and data‑driven decision‑making across the full employee lifecycle.

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• Lead, coach and develop a high‑performing People Operations team across multiple locations.
  
• Partner with HR Business Partners and cross‑functional teams to align operational HR support with wider people strategies.
  
• Build resilience within HR operations through cross‑training, flexible support models and proactive workload planning.
  
• Ensure compliance with employment legislation, GDPR and evolving EU directives across all jurisdictions.
  
• Maintain accurate, audit‑ready HR data, payroll flows and reporting processes.
  
• Oversee HR systems, validation protocols and procedural documentation.
  
• Drive process standardisation, simplification and automation to enhance service delivery.
  
• Identify inefficiencies, resolve operational issues and implement preventative measures using data insights.
  
• Enhance digital HR tools and systems to support scalable, user‑friendly processes.
  
• Oversee onboarding, offboarding, reward administration and lifecycle processes with a focus on compliance and engagement.
  
• Support employee relations and provide accessible HR guidance across a dispersed workforce.
  
• Promote a culture of accountability, responsiveness and service excellence within the People function.
  

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• Degree in HR, Business or a related field (NFQ Level 8 or equivalent).
  
• CIPD Level 7 or a postgraduate HR qualification.
  
• Minimum 5 years' experience in senior HR operations and people management.
  
• Strong HRIS experience and proven capability using RACI frameworks (essential).
  
• Ability to travel to the UK on a weekly or bi‑weekly basis.
  
• Process improvement, Lean, Six Sigma or continuous improvement certification (desirable).
  
• Training in employment law, GDPR/data protection or HR analytics (desirable). xcfaprz
  

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