Health Services Program Manager

Job Description

Changing Lives Shaping The Future

SUMMARY

The Residential Health Services Program Manager is a critical team member monitoring the overall medical coordination of individuals with intellectual and developmental disabilities. This role provides support to the interdisciplinary team in the areas of file management, administrative and operational functions and serves as a liaison to the medical community. Works closely with internal and external partners to support the medical needs of clients in the company's care.

This role is specifically intended to provide direct support to the Washington supported living program. "Supported living" means instruction, support, and services provided by service providers to clients living in homes that are owned, rented, or leased by the client or their legal representative. This role falls into the category of client services which means instruction and support services that service providers are responsible to provide as identified in the client's individual support plan. "Individual instruction and support plan" means a plan developed by the service provider and the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work collaboratively with the WA Residential Director to ensure our clients are receiving a good quality of service and their needs are met.
• Develop and maintain expert knowledge of regulatory requirements pertaining to medical needs, guidelines, laws, etc. in the supported living field.
• Re-train DSP's as needed when medical errors occur or trends are noted.
• Communicate with the Nurse Delegation Team, DDA and medical professionals regarding individual care, including written and verbal correspondence.
• Manage Nurse Delegation by ensuring clients requiring delegated tasks are scheduled for required visits, documentation is received and up to date and that ample qualified staff are delegated to complete delegated tasks.
• Maintain medical records as required by regulatory guidelines.
• Report suspicions of abuse/neglect/exploitation per guidelines.
• Complete and remain current in First Aid, CPR, Therapeutic Options, Infection
• Control and Bloodborne Pathogens Training.
• Monitor health needs, including medications, special diets, and notify supervisors of any outstanding needs.
• Attend Supervisor meetings, chaired by the WA Residential Director to review medical matters pertaining to the facilities/clients as requested.
• Provide Lift and