IT Specialist - Dublin

Entegro is at the forefront of Telecommunications technology, designing and deploying gigabit networks for future generations. We are proud to be industry leaders, working with communities, industry, and service providers, to empower and connect people, homes, and businesses, in urban and rural areas. Entegro offers fully managed, outsourced solutions or combinations of individual component services, as required. All backed by Entegro's commitment to quality, communication, and social responsibility.

The IT Specialist is a hands-on, on-site logistical and technical role within Entegro's Technology function, providing practical IT logistics, operational support, and internal escalation capability across the organisation. The role combines responsibility for end-user equipment lifecycle management and basic on-site IT support with the opportunity to progressively develop capability across Entegro's core business IT systems. It is designed to improve responsiveness, agility, and cost efficiency by reducing reliance on external IT partners for routine and low-volume tasks, while ensuring appropriate escalation and coordination for more complex issues.

This position suits an enthusiastic and detail-oriented individual with a strong interest in technology and a willingness to learn, rather than a fully-formed senior IT professional. The emphasis is on attitude, aptitude, and follow-through, supported by structured exposure to real-world systems and operational environments.

You will be responsible for the issuing, recovery, and accurate tracking of IT equipment, ensuring that all assets are correctly assigned, recorded, and auditable throughout their lifecycle. You will act as a first point of contact for low-volume provisioning and basic on-site IT tasks, providing practical support to users and escalating issues to Entegro's outsourced IT partner where appropriate.

In addition to day-to-day operational responsibilities, you will support one-off and project-based technical activities that benefit from on-site presence and internal context. Over time, you will develop working knowledge of Entegro's business IT platforms and infrastructure, enabling you to take on increased responsibility and contribute more broadly to the Technology function as your skills develop.

The role requires a methodical and reliable individual who is comfortable working across a varied workload, maintaining accurate records, and following tasks through to completion.

• Manage the issuing, collection, and lifecycle tracking of end-user IT equipment, including laptops, tablets, and peripherals.
• Ensure all devices are accurately registered to the correct users within IT inventory and asset management systems.
• Maintain high-quality records to support auditability, compliance, and operational reporting.
• Provide basic on-site IT support and initial troubleshooting for end users.
• Act as a first point of contact for low-volume provisioning and routine IT requests.
• Escalate incidents and service requests to the external IT partner where required, ensuring clear handover and follow-up.
• Support one-off and project-based technical tasks, particularly where on-site presence improves efficiency or outcomes.
• Assist with coordination of user access, device readiness, and system changes related to business operations.
• Develop working knowledge of Entegro's core IT platforms over time, including Microsoft 365, Windows and Entra ID environments, Linux systems, databases, and networking fundamentals.
• Contribute to continuous improvement of IT processes, documentation, and operational practices as experience grows.

• Strong attention to detail and a disciplined approach to record-keeping and task follow-through.
• A practical, hands-on mindset and willingness to engage directly with users, equipment, and systems.
• Good communication skills and the ability to work calmly and methodically through issues.
• Demonstrated interest in technology and a clear desire to develop technical skills over time.
• Reliable, proactive, and comfortable managing a varied workload with appropriate prioritisation.

Some prior exposure to IT support, systems administration, or technical environments (professional, academic, or personal).

• Microsoft 365
• Windows and/or Entra ID
• Databases (e.g. PostgreSQL or similar)
• Networking or firewall fundamentals

Experience in an operations, logistics, or coordination-focused role where accuracy and process discipline were important.

• Methodical and detail-oriented, with a strong sense of ownership and accountability.
• Eager to learn and develop technical capability in a structured, real-world environment.
• Comfortable balancing routine operational tasks with ad-hoc technical work.
• A collaborative team player who works effectively with internal stakeholders and external partners. xcfaprz
• Reliable and professional, with a focus on delivering practical outcomes.