Senior Manager, Technical Operations

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. From brilliant creatives to technology trailblazers, we offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role…

Join our Global Projects Operations team, the heartbeat of project coordination at WBD Global Experiences, Tours, and Retail. As a Senior Manager of Show Technical Services, you will oversee all technical functions for new projects, ensuring that our high standards are met globally. You’ll collaborate closely with creative partners, technical vendors, and key stakeholders to deliver exceptional outcomes on time and within budget.

This role requires some domestic and international travel, including the U.K., U.S., Asia, and beyond.

• Lead the global delivery and standardization of show technology, ensuring compliance with technical standards for AV, show control, networks, and interactive systems.
• Provide technical leadership for new projects, collaborating with designers, vendors, and internal teams to create scalable and maintainable show solutions.
• Drive innovation by researching emerging technologies and supporting global procurement strategies.
• Ensure seamless integration of show systems with facilities and IT infrastructure, incorporating redundancy and future-proofing.
• Oversee operational readiness through documentation, training, and maintenance strategies for global sites.
• Support global growth by developing technical teams and managing budgets for new openings.
• Provide performance data to stakeholders, driving KPIs and ensuring high visitor satisfaction.
• Promote a strong global safety culture through preventative maintenance and compliance.
• Enhance operations for tours and retail, ensuring systems improve guest flow and queue management.
• Maximize global show technology asset management through performance analysis and long-term planning.
• Foster a collaborative and inclusive technical culture by addressing local challenges and sharing best practices.

• Extensive experience in live entertainment, theme park operations, or special events.
• Proven track record in technical services management, including electrical systems and health & safety compliance.
• Proficiency in show control and technical software systems.
• Management experience with a focus on training and developing teams.
• Strong interpersonal and analytical skills.
• Able to work independently under pressure and meet multiple deadlines.
• Project management qualification or demonstrable experience.
• Solid understanding of workplace health and safety management, preferably with an IOSH/NEBOSH qualification.
• Willingness to travel worldwide and work across multiple time zones.

This role is primarily based in Leavesden (WBSTL), UK, with some domestic and international travel as needed. Flexibility in working hours is essential to accommodate multiple time zones.

How We Get Things Done…

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, we are here to support you.