Merchandiser - Fresh

Welcome to our Head Office, located on the vibrant 5th and 6th floors of our flagship store in Piccadilly! This central London gem is surrounded by an array of restaurants, bars, cultural sites, and shopping opportunities, all just a short stroll from Green Park Tube Station.

We are on the lookout for a strategic problem solver who thrives in a fast-paced environment. If you are data-driven, highly organized, and ready to lead our Fresh and Bakery merchandising team, we want to hear from you!

In this pivotal position, you will drive category profitability through:

• Precise Inventory Management using the RELEX AI replenishment system.
• Advanced Demand Forecasting to ensure optimal stock levels.
• Financial Oversight via WSSI management and range architecture analysis.

As a key commercial lead, you will also mentor an Assistant Merchandiser and a Merchandise Admin Assistant, shaping the future of our team!

• Forecasting & Replenishment: Master the AI replenishment tool (RELEX) for accurate forecasting and store-level replenishment.
• Lifecycle Management: Optimize availability and wastage KPIs by adjusting buy quantities based on seasonality and historical performance.
• Range Architecture: Provide data-backed recommendations on category and campaign performance.
• In-House Production Planning: Collaborate with our talented in-house Chefs to manage product lead times and demand forecasts.

• Commercial Reporting: Deliver insightful weekly reports on sales and margin performance.
• Trading Strategy: Ensure stock levels align with financial targets for both All-Year-Round and seasonal products.
• Pricing & Markdowns: Work with the Buying team to execute strategic markdown plans.

• Strategic Stakeholder Alignment: Build strong partnerships across Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, and Warehouse.
• Range Optimization: Collaborate with Buying to refine the product mix.
• Retail & Branch Optimization: Partner with Branch Merchandising to enhance in-store offerings.

• Operational Excellence: Manage the supply chain from supplier to distribution center, ensuring accountability.
• Promotional Execution: Oversee stock flow for high-impact campaigns.

• Mentorship: Coach and develop the Assistant Merchandiser and Merchandise Admin Assistant.

• Experience: 2+ years in a Merchandiser or Planner role, preferably in Grocery, FMCG, or Perishables.
• Analytical Skills: Proficient in Excel, including LOOKUPs, Pivot Tables, and complex data modeling.
• Agility: Ability to make quick decisions and manage multiple deadlines.
• Commercial Acumen: Strong understanding of margins, markdowns, and the financial impact of wastage.

• Competitive salary
• Generous store and restaurant discount of up to 40%
• 25 days of holiday (excluding bank holidays) plus an extra day off for your birthday
• Fantastic subsidized staff restaurant using Fortnum’s ingredients
• Opportunities for personal and professional growth
• Excellent pension scheme

We are committed to nurturing your career and talent, embracing diversity in all forms. Join us in creating a truly inclusive environment where everyone can thrive!

In the past year, our team has been recognized with awards for outstanding contributions across various fields, including Retail, Technology, and Customer Service. Be a part of our success story!