Merchandiser - Fresh

Welcome to our vibrant Head Office, nestled on the 5th and 6th floors of our stunning flagship store in central London. This prime location is surrounded by an array of restaurants, bars, cultural sites, and shopping, all just a short stroll from Green Park Tube Station and numerous bus stops.

Are you a strategic problem solver with a passion for data and organization? We’re looking for someone like you to take the reins of our Fresh and Bakery merchandising team! In this dynamic role, you will:

• Drive category profitability through precise inventory management and advanced demand forecasting using the RELEX AI replenishment system.
• Provide critical financial oversight via WSSI management and range architecture analysis to optimize performance year-round and during seasonal campaigns.
• Coach and develop an Assistant Merchandiser and a Merchandise Admin Assistant, shaping the future of our team.

• Forecasting & Replenishment: Master the AI replenishment tool (RELEX) to ensure accurate forecasting and store-level replenishment.
• Lifecycle Management: Achieve availability and wastage KPIs by adjusting buy quantities based on seasonality and historical performance.
• Range Architecture: Analyze category and campaign performance to provide data-backed recommendations for future growth.
• Production Planning: Collaborate with in-house Chefs to manage made-in-house products and oversee demand forecasts.

• Commercial Reporting: Deliver insightful weekly reports on sales and margin performance, utilizing WSSI to identify trends.
• Trading Strategy: Ensure stock levels align with financial targets for both All-Year-Round (AYR) products and seasonal campaigns.
• Pricing & Markdowns: Work with the Buying team to execute strategic markdown plans, protecting margins while clearing inventory.

• Stakeholder Alignment: Build strong partnerships with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, and Warehouse for a unified approach.
• Range Optimization: Collaborate with Buying to refine the product mix, ensuring it meets customer demand.
• Retail & Branch Optimization: Partner with Branch Merchandising to enhance in-store ranging and launch timings.

• Operational Excellence: Manage the supply chain from supplier to distribution center, ensuring accountability to OTIF (On-Time In-Full) KPIs.
• Promotional Execution: Oversee stock flow for high-impact campaigns to ensure seamless launches and exits.

• Mentorship: Directly oversee, coach, and develop the Assistant Merchandiser and Merchandise Admin Assistant.

• Experience: 2+ years in a Merchandiser or Planner role, preferably within Grocery, FMCG, or Perishables.
• Analytical Prowess: Strong Excel skills, comfortable with LOOKUPs, Pivot Tables, and complex data modeling.
• Agility: Ability to make quick decisions and manage multiple deadlines effectively.
• Commercial Acumen: Deep understanding of margins, markdowns, and the financial impact of wastage.

• Competitive salary
• Generous store and restaurant discount of up to 40%
• 25 days of holiday (excluding bank holidays) plus an extra day off for your birthday
• Fantastic subsidized staff restaurant using Fortnum’s ingredients
• Opportunities for personal and professional development
• Excellent pension scheme

We are dedicated to nurturing your career and talent, embracing diversity in all forms. Our inclusive environment respects and celebrates differences, ensuring everyone feels valued.

Join us and be part of a team that has been recognized for outstanding contributions across various sectors, including Retail, Technology, and Customer Service!