Manager, HR & Administration

Job description:

Alive Publishing Group and Canada Wide Media are home to some of Western Canada’s most respected media brands, including Vancouver Magazine, BCBusiness, alive Magazine, and Western Living. We operate in a fast-moving, professional environment where accountability, discretion, and operational excellence matter.

Reporting directly to the Group Vice President, we are seeking a seasoned HR Operations Manager to own the day-to-day execution of our Human Resources function across multiple brands and locations. This is a hands-on role for a confident HR professional with strong HRIS experience, sound judgment in employee relations, and a deep understanding of BC employment legislation.

Key Responsibilities

• HR Operations & Employee Lifecycle Management
• Lead full-cycle recruitment, onboarding, and offboarding processes.
• Administer performance management cycles and documentation.
• Maintain and update employee policies, handbook, and compliance documentation.
• Ensure consistent application of company policies and employment standards.

HRIS Administration – BambooHR (Pro)

• Serve as primary administrator and system owner for BambooHR.
• Manage system configuration, workflows, permissions, reporting, and data integrity.
• Oversee employee records, PTO tracking, performance forms, document management, and compliance files.
• Generate HR metrics and reporting to support leadership decisions.
• Continuously improve system efficiency and process automation.

Employee Relations & Case Management

• Act as the primary HR contact for all employee inquiries.
• Independently manage employee relations matters including performance concerns and disciplinary processes.
• Coordinate and document workplace accommodations in accordance with human rights legislation.
• Administer statutory leaves including medical and parental leaves.
• Manage short-term and long-term disability claims in partnership with benefits providers.
• Support workplace investigations and maintain thorough documentation.
• Escalate high-risk or complex matters appropriately.

HR Projects & Organizational Initiatives

• Lead and execute HR-related projects and organizational initiatives as directed.
• Support policy development, program enhancements, and continuous improvement efforts.
• Coordinate cross-functional initiatives requiring HR input, documentation, and compliance oversight.
• Manage timelines and deliverables for assigned strategic HR projects.

Benefits, Payroll & Compliance

• Administer benefits enrollment, changes, and annual renewals.
• Liaise directly with benefits providers and brokers.
• Provide accurate employee data and documentation to Finance in support of payroll processing; payroll administration remains with Finance.
• Maintain compliance with BC Employment Standards and applicable workplace legislation.

Workplace Health & Safety

• Lead the Joint Occupational Health and Safety Committee (JOHSC).
• Manage WorkSafeBC claims and required reporting.
• Maintain safety records and ensure regulatory compliance.

Qualifications

• 5–10 years of progressive HR experience in an operational HR role.
• Demonstrated hands-on HRIS administration experience; BambooHR strongly preferred.
• Proven experience independently managing employee relations, accommodations, leave administration, and disability claims.
• Strong working knowledge of BC employment legislation and human rights requirements.
• Experience supporting payroll coordination and benefits administration.
• Exceptional documentation skills and attention to detail.
• Strong judgment, professionalism, and discretion in handling confidential matters.
• CPHR designation or active pursuit considered an asset.

Requirements

• Full-time, in-office availability in both Richmond and Burnaby.
• Valid driver’s license and reliable transportation for travel between office locations.
• Ability to independently manage employee relations matters, accommodations, and disability claims.
• Strong written documentation skills with the ability to maintain clear, defensible HR records.
• Sound judgment and ability to manage sensitive and confidential information with discretion.
• Comfortable handling difficult conversations and complex workplace situations.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

We’re an established media organization behind some of Western Canada’s most recognized brands. Our environment is collaborative, high-expectation, and fast-paced.

This role sits at the center of our people operations. If you’re confident managing complex HR matters, comfortable owning systems, and ready to operate in a dynamic setting where standards matter, we can't wait to hear from you!

Job Type: Full-time (in office)

Benefits:

• Casual dress
• Commuter benefits
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program