Automotive Locksmith Supervisor

Monty's Locksmith, a leader in automotive security solutions, is seeking a skilled and experienced Automotive Locksmith Supervisor to join our team. We are a fast paced, client focused company dedicated to providing a high level of service across Toronto and the Greater Toronto Area (GTA). If you are a professional with a passion for automotive electronics and a commitment to customer satisfaction, we encourage you to apply.

Key Responsibilities:

• Supervise and coordinate the daily activities of automotive locksmith technicians to ensure efficient service delivery and adherence to company standards.
• Manage dispatch and automotive locksmith team, including scheduling, job allocation, shop closure.
• Assign service calls, prioritize emergency lockout requests, and monitor job progress to ensure timely completion.
• Train, mentor, and evaluate locksmith staff on proper techniques for automotive key cutting, programming, diagnostics, and security procedures.
• Ensure technicians follow workplace safety practices and company policies while performing locksmith services.
• Consult with clients to assess their security needs and recommend appropriate, innovative solutions.
• Oversee inventory of tools, keys, programmers, and subscriptions.
• As needed, perform locksmithing services: cut and program automotive keys, diagnose and fix issues with vehicle locks, perform ECU cloning and adaptations, provide re-key services, provide emergency locksmith services, operate and maintain specialized locksmith tools and equipment.

Qualifications:

• Minimum of 3 years of experience as an automotive locksmith.
• Completion of high school.
• Must have strong leadership and interpersonal skills.
• Experience with electronic security systems is an asset.
• Valid G class driver's licence with a clean driving record.
• No criminal background.
• Exceptional customer service and communication skills.
• Fluent in English.
• Ability to work independently and manage time effectively.

Benefits:

• Company provided vehicle and tools.
• Comprehensive benefits package including Medical, Dental, and Extended Health coverage.
• Opportunities for ongoing training and professional development.

Compensation :

• $40.50 - $43.27 per hour, 40 Hours per week, plus Commission, Bonuses, and Tips.
• Work vehicles and tools are provided and gasoline paid.