Enterprise Cloud Administrator

Are you passionate about protecting businesses from evolving cyber threats and driving security excellence? Do you thrive in a collaborative, innovative environment where your expertise shapes the future of digital protection? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.

At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

The Enterprise Cloud Administrator manages the day-to-day operations of acre’s enterprise cloud environment, ensuring stability, availability, and optimal performance. This role acts as the first line of defence for operational issues and plays a key role in supporting business‑critical SaaS platforms, vendor governance, and cloud cost optimisation.

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• Monitor and maintain acre’s Enterprise Cloud Environment and SaaS third parties we consume to ensure optimal performance and uptime. Perform routine maintenance, updates, and patching. Deliver the Third Party Governance program for the SaaS services we consume for business services.
  
• First line of support for the acre Enterprise Cloud Environment and services operating in it. Support business users troubleshoot issues with applications provided by Third Party SaaS services we consume, quickly diagnosing and resolving problems to minimise downtime.
  
• User Access Management support for the IT Infrastructure team, this will involve managing user accounts, permissions, and security groups within our environment, ensuring appropriate access levels.
  
• Backup & IT Disaster Recovery services and verify backup strategies and disaster recovery procedures to safeguard our critical data and applications.
  
• Cost optimisation through the creation of quarterly cloud spending and identify opportunities to optimise resource utilisation and reduce costs without compromising performance.
  
• Maintain documentation in a clear and concise manner covering our cloud configurations, operational procedures, and troubleshooting steps.
  
• Collaboration with and support our Research & Development/Software teams as they manage their cloud environments.
  

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• Manage relationships with cloud and SaaS vendors
  
• Act as the primary point of contact for vendor-related issues
  
• Monitor vendor performance against SLAs and identify improvement areas
  
• Ensure vendors comply with acre’s security and compliance standards
  

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• Adherence to organisational cloud and security standards
  
• Cloud service availability and performance
  
• Number of production incidents and time to resolution
  
• Cost-effectiveness of cloud spending
  
• Vendor performance against SLAs
  
• Implementation of security best practices
  

To succeed in this role, you’ll need:

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• Minimum of 2 years’ experience in a similar cloud or infrastructure operations role
  
• Strong understanding of cloud technologies, engineering, and operational practices
  
• Ability to analyse data, identify trends, and recommend improvements
  
• Clear communication skills, able to explain technical concepts to non-technical audiences
  
• Strong problem‑solving skills with a pragmatic, service‑focused mindset
  
• Ability to manage multiple tasks and priorities effectively
  
• Vendor management experience, including service level oversight
  
• Solid understanding of security best practices
  
• Automation mindset with a desire to improve efficiency
  
• Strong collaboration skills across engineering, IT, and vendor teams
  

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• Be part of a disruptor – Help move security forward with a company that challenges the status quo and redefines industry standards.
  
• Learn from industry leaders – Work alongside experts and innovators driving real change in security technology.
  
• Drive meaningful impact – Your work will directly contribute to pioneering security technologies that protect businesses and communities worldwide.
  
• Advance your career – Access professional development opportunities, including training programs, mentorship, and industry events.
  
• Enjoy competitive rewards – We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program that reflects your contributions.
  

At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Data Privacy Statement

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