SVP Business Services

Job Description

Description:

Partners 1st Federal Credit Union will provide U with a competitive salary, paid illness, personal time, vacation, holidays, medical/dental/vision/life insurance, generous 401(k) retirement plan with company matches, tuition reimbursement, weekly pay, and a professional and fun office working environment.

Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work.

This position is for U if you are are a strategic thinker with strong leadership and decision making skills, enjoy collaboration and innovation, and are able to work at our Directors Row location, Fort Wayne, IN, full-time, 40 hrs/wk, with a schedule of:

Mon-Fri: 8:00am-5:00pm 

There can be some flexibility with the schedule, as far as daily schedule, if needed.

Role

This pivotal leadership role will shape the strategic direction of our commercial lending operations, driving innovation, growth, and profitability while upholding our commitment to exceptional member service and community impact. The ideal candidate will need a proven track record of transformative leadership, deep industry expertise, and a passion for fostering economic development in the communities we serve. By leveraging strategic insights and cultivating strong relationships, the SVP Business Services will position the credit union as a trusted partner for businesses and a leader in the regional financial landscape.

Major Duties and Responsibilities

20% Lead, mentor, and develop a high-performing team of commercial lending professionals, including loan processing, treasury management and/or operations managers and officers, fostering a culture of excellence and collaboration. May manage a team of credit analyst.

20% Oversee credit risk assessment processes, ensure robust underwriting standards, and implement strategies to mitigate portfolio risks. Ensure all commercial lending activities comply with federal and state regulations, as well as industry best practices.

20% Develop and implement the credit union's commercial lending strategy to achieve growth objectives, aligning with the mission and financial goals. Manage the overall commercial loan portfolio, ensuring profitability, credit quality, and compliance with regulatory and internal policies.

20% Drive expansion of the commercial lending portfolio by identifying market opportunities, building strategic partnerships, and enhancing client relationships.

10% Serve as a primary point of contact for high-value commercial clients, providing customized financial solutions and maintaining strong relationships. Act as a visible leader in the community, representing the credit union at industry and civic events to strengthen its reputation and local presence.

5% Work closely with other senior executives, including those in retail banking, risk management, and finance, to align commercial lending with broader credit union objectives.

5% Assists the EVP, and ultimately the Board, with the development of the Credit Union’s Strategic Plan, action plan and corresponding annual budget. Attends and participates in the Board of Director meetings and internal leadership meetings as designated by the EVP. Ensures that the EVP is kept fully informed on the conditions and operational concerns related to Lending including relevant factors that may influence or impact performance. Supplies advice and assistance to the EVP and other operational units within the organization. Serves as a member of the Asset/Liability Committee.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the