Quality Assurance Manager

Pernod Ricard’s Gold Brand Unit is the Group’s Aged Spirits & Champagne division, bringing together the prestigious portfolios of Irish Distillers, Chivas Brothers, Martell Mumm Perrier‑Jouët and North American Distillers.

With a global team operating across over 40 sites, and brands spanning Irish, Scotch and American Whisk(e)y, Cognac, Champagne and wine, the division unites exceptional craftsmanship and deep expertise across iconic terroirs in Ireland, Scotland, France and North America.

Its portfolio, rooted in heritage and provenance, embodies Pernod Ricard’s commitment to excellence from Premium to Ultra‑Prestige, delivering some of the world’s most celebrated and enduring spirits and champagnes.

Lead and develop the site Quality function, ensuring Quality and Food Safety are embedded across all operations and integrated into the company culture. This role is responsible for maintaining and improving Quality Management Systems (QMS), ensuring compliance with legislation and standards, and driving continuous improvement.

• Drive a culture of continuous improvement in Quality and Food Safety, achieving departmental objectives while managing costs within budget.
• Develop, maintain, and enhance a sustainable and agile Quality Management System (QMS) that meets all legal, regulatory, and brand standards.
• Lead preparations for external regulatory audits and ensure successful outcomes.
• Plan, conduct, and oversee internal and supplier audits, ensuring corrective actions are implemented with relevant stakeholders.
• Monitor the effectiveness of management systems through audits, data review, and process assessments.
• Meet all group reporting requirements and participate in relevant group forums.
• Maintain strong supplier relationships to ensure packaging standards are met and bottling performance is protected.
• Ensure product quality through robust testing protocols and tasting panel management.
• Ensure laboratory, vatting, and bottling quality equipment is calibrated in line with ISO requirements.
• Manage site-wide Quality and Food Safety programs, including documentation, tracking, actioning, and reporting.
• Verify HACCP plans and ensure compliance with all site policies and procedures.
• Manage quality and food safety risks, ensuring timely escalation and resolution.
• Ensure all relevant stakeholders understand and comply with management systems and procedures.
• Investigate and resolve customer complaints and critical supply issues. xcfaprz
• Lead the execution of HACCP, internal audits, hygiene programs, and other core quality processes.