Server Operations Manager, Data Center Operations (AWS)

Job ID: 3187996 | Amazon Data Services Ireland Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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• Previous management experience, managing teams of high performers.
  
• Ability to refine and develop processes to optimise operational excellence in every area of your role.
  
• Drive performance levels to achieve the pace we build and operate our Data Centres.
  
• Previous experience in Data Centres, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
  
• Passion for technology and desire to be the best at your job every day.
  

As a Data Center Manager in Amazon Web Services AWS, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day. Being a technical manager in AWS means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

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• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
  
• Maintaining existing co‑located and in‑house Data Centres.
  
• Helping build and bring online new Data Centres.
  
• Constantly improving all our processes and procedures.
  
• Assisting & managing relationships with external vendors & contractors.
  
• Liaising with internal teams & management groups.
  
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres.
  
• Creating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive changes.
  
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
  

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• People Management: Managed a team of at least 5 individuals for at least 2 years, demonstrating skill in improving performance, creating or growing a team, and managing high & low performing employees, including conflict management.
  
• Incident Management: Experience dealing with high severity situations, understanding blast implications of any issue/outage, managing change and fault management.
  
• Vendor Management: Proven experience dealing with partners, vendors, contractors & security companies, including conflict management.
  
• Process Improvement: Ability to take both good and bad processes and improve them, experience in process mapping, Kaizen/Lean/Six Sigma is preferable.
  
• Health & Safety: Ability to positively influence the Safety culture of the Data Centre organization.
  

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

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• Experience with computer hardware troubleshooting and repair.
  
• Experience in data center engineering or operations.
  
• Experience in people management and team development.
  
• Experience managing complex and fast‑moving issues.
  
• Experience analyzing metrics to drive business improvements.
  

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• Experience with Six Sigma tools and Lean techniques.
  
• Experience collecting, analysing, and utilising data to drive process and system improvements.
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. xcfaprz If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.