Senior AI Conversational Integration Engineer

Location: Galway • Full-time regular • Apply Now

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, Datavant provides critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

We are seeking an AI Automation / Integration Engineer to design, develop, and orchestrate advanced AI automation solutions that power the next generation of Voice LLM Agentic agent workflows.

This role requires a strong background in LLMs, NLMs, and AI orchestration frameworks, as well as hands-on experience with API architecture, cloud platforms, and programming languages. The ideal candidate will have experience working in Contact Center (CCaaS) environments and will be instrumental in shaping scalable, AI-driven agentic solutions that directly impact Datavant’s customer and internal operations.

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• Design and implement Agentic AI-driven automation workflows leveraging LLMs, NLMs, TTS, and STT platforms
  
• Build, integrate, and optimize API-driven architectures across multiple platforms and data sources
  
• Collaborate with fellow teammates, Telecom/UCC engineers, product managers, and data scientists to design agentic workflows for CCaaS and IVA platforms
  
• Experiment with and deploy Agentic and Generative AI solutions into enterprise workflows
  
• Ensure AI automation systems are secure, scalable, and compliant with privacy and regulatory standards (HIPAA, HITECH)
  
• Design robust reporting mechanisms to ensure all efforts are measurable
  
• Track and report progress on project deliverables, risks, or roadblocks as needed
  
• Ensure all assigned project deliverables are completed on time
  

Candidate Experience

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• Previous experience in AI engineering, automation, platforms (eg Cognigy, Kore AI, Poly AI or similiar)
  
• Experience with AI prompt engineering
  
• Strong experience with LLMs, NLP
  
• NLU, TTS, and STT engines
  
• Proven expertise in API architecture and API development
  
• Familiarity with data warehouse, data analytics, and data transportation/transformation platforms (e.g. Power BI, Fivetran, MuleSoft)
  
• Strong problem-solving, documentation, and communication skills
  
• Previous exposure to CCaaS Platforms (Five9, Genesys, NICE, etc.)
  

Desirable skills/Bonus skills:

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• Hands-on experience with cloud platforms
  
• AWS certification
  
• Previous experience implementing AI automation in CCaaS environments
  
• Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, AutoGen, and CrewAI)
  
• Python or another modern programming language (e.g., Node.js, Java, Go)
  

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• Work on cutting-edge AI automation and agentic workflows at scale
  
• High-impact opportunity to influence Datavant’s technology-first, agentic transformation
  
• Exposure to innovative CCaaS + AI orchestration initiatives
  

Datavant Ireland is an innovative R&D technology center based in Galway city centre, dedicated to solving complex technology challenges with a purpose. We are looking for talented technical professionals who are product-minded and eager to make an impact. If you are passionate about developing cutting edge solutions and want to be part of a growing team, we invite you to explore the exciting career opportunities at Datavant.

Careers at Datavant offer the opportunity to apply your technology and problem-solving skills toward a vision that every healthcare decision is powered by the right data, at the right time, in the right format. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers— people who are ready to move the needle and build on our success.

We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by electing the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

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Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ real-world data partners. xcfaprz Datavant has office locations in Boston, New York and San Diego, with international offices in Barcelona and Galway.

Get in touch

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• Health Plans
  
• Healthcare Providers
  
• Health Information Management
  
• Revenue Cycle Management
  
• Value-Based Care
  
• Life Sciences
  
• Clinical R&D
  
• Commercial Pharma
  
• Medical Devices
  
• Health Data & Analytics
  
• Government
  
• Academic & Clinical Researchers
  
• Medical Specialty Societies
  
• Patient Advocacy Groups
  
• Government
  

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