ServiceNow Solution Consultant (m/w/d)

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner alliance combine to deliver powerful next‑generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

We are looking for a Senior Solution Consultant who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for different locations in the DACH region. The Senior Solution Consultant role is a core component of all our implementations, encompassing aspects of Business Subject Matter Expert and Solution Architect. Hiring location: Germany.

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• Lead solution implementation projects
  
• Own technical and business design of the end‑to‑end solution during implementation
  
• Conduct design reviews and data quality assurance
  
• Manage and communicate with external client teams during the sales process and post‑sales delivery
  
• Lead and participate in RFPs and provide technology solution content
  
• Audit existing client implementations and recommend enhancements
  

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• 5+ years working in IT or customer support organizations
  
• 1–3 years’ experience as a technical consultant or business analyst in the delivery implementation of ServiceNow
  
• Good understanding of SQL, Java, XML, and web‑based technologies
  
• 1+ years’ experience implementing and aligning business processes to ITIL best practices
  
• Fluent in German and English; other European languages are an asset
  
• Willingness to travel within Europe
  

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• Articulate, effective communication skills
  
• Result‑driven and customer‑centric
  
• Ability to inspire customer confidence through professional presence and self‑confidence
  
• Ability to multi‑task and work on several accounts simultaneously
  
• Demonstrated ability to influence, consult and grow the business
  
• Positive attitude when solving business and/or technical problems
  
• Self‑starter with the ability to assume leadership and work without direct supervision
  

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• Comprehensive social benefits
  
• Flexible working time models
  
• An attractive salary package
  
• Values that make us one of the most attractive employers worldwide
  
• Equal opportunities and a work–life balance that supports continuous development
  

DXC Technology stands for equal opportunities and does not discriminate on the basis of race, religion, color, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge, and experience.

Thank you for taking the time to review our job ad. If this role matches your experience, please apply—we are eager to learn more about you!

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